SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Job Title: QA Specialist

Location:Mississauga, Ontario, Canada

Work Model:Hybrid, 3 days in-office

Who We Are

It all started with a classic story about one developer's vision. In 1995, Carl Rodrigues, President and CEO of SOTI, has developed solutions for managing mobile device screens from a desktop. An innovation that has put him ahead in what is now one of the largest growing markets -- Enterprise Mobility Management (EMM). Today, more than 17,000 enterprise customers around the world depend on us to secure, manage, and support their mobile operations, with millions of devices managed worldwide.

SOTI's two decades of success has built strong partnerships with leading mobile platform providers and device manufacturers. We are deeply committed to researching and developing solutions that address today's toughest mobility challenges. We strive to go where nobody has gone before.

What We're Looking For

Employees are driven to make an impact, offer a unique value and most importantly, be part of a winning team. As a successful candidate, you'll get the chance to work with leading-edge technologies and take on complex and interesting projects as part of fast-paced, highly collaborative, and agile teams.

As our QA Specialist, you will drive 80% of manual testing efforts while leveraging automation tools for thorough quality assurance. You will write SNAP applications using a combination of SNAP IDE, Blockly, and JavaScript to test new features and bug fixes. Previous web application development experience is required.

What You'll Do

Manual testing while optimizing with automation tools: Lead testing activities within a dynamic team that support multiple projects.
Develop Test Strategies: Design, develop and document application test strategies, test plans and test cases based on software requirements and technical specifications for all SOTI's product offerings.
Establish and Maintain Robust Test Coverage: Create, implement and maintain test coverage for SOTI's Web and Mobile applications.
Define Testing Methodologies: Work with Product Managers and Scrum Masters to define the project's testing methodology and manage the test execution for small to large sized projects.
Team Collaboration: Work collaboratively with project teams composed of staff drawn from various IT, business units and 3rd party resource providers.
Automation Implementation: Plan and strategize adoption and implementation of automation in the team.
Process Optimization: Follow the overall QA process improvements to ensure consistency and standardization across product lines.
Thought Leadership: Provide thought leadership to the team members about testing strategies and planning.
Tool Administration: Contribute to configuring, maintaining, and/or administering testing tools or environments.
Customer Issue Resolution: Reviews, analyze and troubleshoot customer's issues, identify gaps in existing test cases, suggest improvements and convert customer issues to test cases.
Mentorship and Support: Mentor and support junior QA staff in the development of their skills and assist them with the QA process and practice.

Experience You'll Bring:

Hands-on experience with automation tools as well as manual testing to bolster testing efficiency and effectiveness.
3 + years of experience with REST API testing and web front-end testing.
Familiarity with HTTP requests and response model.
Experience with tools like POSTMAN for HTTP testing.
Experience with integration tests with Active Directory, Identity Providers and LDAP.
Good knowledge of Wireless Networking, Active Sync, Certificate Services, LDAP Services \& Network Access Control.
Good knowledge of Cloud environment setups and various IP classes and differences between Public and Private IP.

Nice to have:

Working experience with automation tools - Selenium, Appium.
Experience with low-code, no no-code application development environment.
Understanding of at least one enterprise-level mobile device management application such as Enterprise Mobility Suite (EMS) / XenMobile/ Mobile Iron/AirWatch/SOTI.
Knowledge of MDM applications for targeted platforms (Android, iOS, and Windows).
Strong technical background, with a keen understanding of QA procedures and methodology.
Experience in functional, integration, system, security, performance, regression, and user acceptance testing using manual or automated testing techniques, preferably using exploratory testing methodology.

About SOTI

SOTI is the world's most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI's innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

At SOTI, we celebrate the uniqueness of our global teams and are proud to be an equal-opportunity workplace. We are curious problem solvers who are committed to bringing the best mobile and IoT management solutions to market. We offer careers with #EndlessPossibilities.

So, what are you waiting for? Apply today!

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If you want to bring your ideas to life, apply at SOTI today. We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People \& Culture at *******@soti.net.

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.

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