Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Server.

What is in it for you:

Wonderful company culture - our colleagues are at the heart of all that we do
Food \& Beverage discount of 50% in our restaurants
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Full rate of pay of $17.20/hour

Job Description

Responsibilities:

Reporting to the Food \& Beverage Leadership, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service
Assist guests regarding menu items in an informative and helpful way
Follow outlet policies, procedures and service standards
Have full knowledge of beverage lists and promotions
Have full knowledge of all menu items, garnishes, contents and preparation methods
Follow all safety and sanitation policies when handling food and beverage
Other duties as assigned

Qualifications:

Previous customer service experience required
1-2 years server experience in a similar environment
Previous point of sale system experience an asset, but not required
Excellent communication and organizational skills
Fluent in both official languages required
Smart Serve Certification required
Strong interpersonal and problem solving abilities
Highly responsible and reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Passing grade on the written recruitment server exam

Physical Aspects of Position (include but are not limited to):

Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Occasional kneeling, lifting
Occasional ascending or descending stairs and ramps

Additional Information

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity \& Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Covid-19 Vaccination Policy:

In order to keep our employees and the general public safe from the threat of Covid-19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Vaccination Policy.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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