Position Summary:

Assessing project requirements and resource allocation needs
Collaborating with project managers and stakeholders to understand resource needs
Conducting ongoing analysis of resource availability and skills
Maintaining an internal resource list/database
Actively reaching out to candidates on the internal resource list to determine their availability
Conducting interviews and assessments to evaluate candidates' skills and suitability for different project opportunities
Providing staff with clear communications/information regarding their work assignments
Matching available resources to project opportunities based on their skills, availability, and project requirements
Coordinating with project managers to ensure resources are efficiently and effectively allocated to projects
Managing resource schedules, ensuring timely deployment and efficient utilization
Maintaining documentation of resource assignments, updates, and changes
Coordinating with HR and hiring teams to facilitate the onboarding process for new resources
Effectively and quickly managing issues/conflicts/ priorities related to the planning, scheduling and dispatching of staff and equipment/resources to support a smooth work flow
Ensuring applicable collective agreement provisions are consistently applied in the technician/client interaction
Promoting project opportunities to eligible candidates in the internal resource list
Communicating the benefits and details of project opportunities to candidates
Managing communication and feedback between resources and project managers
Encouraging and fostering an engaged and productive resource pool through regular communication and support
Identifying opportunities to improve staff satisfaction and engagement
Tracking and analyzing resource utilization metrics, including availability, utilization rates, and conflicts
Preparing regular reports and insights to senior management regarding resource availability, allocation, and capacity constraints
Identifying trends, issues, and opportunities for improvement in resource management processes
Providing recommendations and suggestions for optimizing resource allocation and utilization
Minimum of 2 years industry related experience
An understanding of clients' technical needs to effectively fulfill service requirements
Knowledge of industry trades associations and industrial trades
Knowledge of the QCC collective agreement to ensure compliance with terms and conditions
Solid interpersonal and communication skills to effectively manage a broad range of internal and external contacts
Proficiency in use of Microsoft Outlook, Word, and Excel
Proficiency in using scheduling software and other relevant tools
Excellent problem solving, and customer service
Ability to stay organized and manage multiple tasks simultaneously
Consistently demonstrates an understanding of, and compliance with, responsibilities under the provincial Occupational Health and Safety Acts and Regulations, ISO Systems and Company Safety and Quality Management Systems, policies and procedures.
Experience in the NDT industry preferred

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