The Administrative Assistant will support the Office Manager and Operations Manager by managing various office processes and procedures.

Responsibilities:

Answer and direct office calls courteously and promptly.
Record service requests received via phone or email in FileMaker.
Address customer inquiries regarding invoices or accounts through phone or email.
Process credit card payments, including pre-authorized ones, via Moneris.
Post cash, cheque, EFT, and credit card payments to relevant accounts in QuickBooks.
Receive parts into inventory and close purchase orders.
Perform three-way matching and post vendor bills in QuickBooks.
Process warranty paperwork accurately and in a timely manner.
Package, expedite, and ship warranty parts to vendors.
Update customer and vendor records as necessary.
Follow up on overdue customer accounts.
Provide vacation coverage for the Office Manager when needed.
Assist with additional administrative tasks as required.

Education, Skills, and Knowledge:

High School Diploma or GED.
Exceptional written and verbal communication skills.
Strong planning and organizational abilities.
Excellent interpersonal and multitasking skills.
Proficiency in MS Office (Outlook, Word).
Experience with FileMaker and QuickBooks Online is an asset.
This revision sharpens the structure while maintaining the content. Let me know if you'd like further adjustments!

Albert's Gas Station Maintenance

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