Job Title: Quality Control Manager - Audio VisualLocation: Pickering, ONApex Sound \& Light Corporation is seeking an experienced, reliable leader to join our team as our Quality Control Department Manager. With over three decades of experience, Apex Sound \& Light is a leading provider of professional audio, video, lighting, and staging production for events of all sizes across Canada and the United States.

Our Work:Live Event Production: Concerts \& Touring, Corporate Conferences \& Trade Shows, Sporting Events \& Stadiums, and more.

TV \& Film: Television series, movies, sports networks, and beyond. Installations: Commercial projects, sports stadiums, restaurants, entertainment venues, and more. Job Summary:Apex Sound \& Light is seeking a knowledgeable and team orientated Quality Control Manager to oversee and enhance our quality assurance processes for all of our audio-visual equipment.

This role ensures that all products and systems meet Apex and industry standards before heading out to shows across North America. The Quality Control Manager will lead a team of QC technicians, follow and develop testing protocols, and collaborate with other departments to drive continuous improvement in gear performance and reliability. Key Responsibilities:Quality Assurance Oversight: Develop, implement, and manage quality control processes for all audio, visual, and lighting equipment.

Ensure that all products and systems meet performance, safety, and compliance standards. Testing \& Inspection: Supervise and conduct thorough testing of AV equipment to detect any defects, malfunctions, or inconsistencies. Ensure full and proper functionality before equipment is sent to clients or events.

Work with the service department for repairs to equipment if needed. Troubleshooting, Calibration \& Optimization: Diagnose technical issues and coordinate with other teams to develop and implement effective solutions to maintain high performance and consistency. Process Improvement: Continuously review and refine quality control procedures to improve efficiency and effectiveness.

Provide recommendations to leadership team for enhancements in equipment handling and maintenance. Documentation \& Reporting: Maintain comprehensive records of all quality control tests, calibrations, and resolutions of technical issues. Generate reports to track quality metrics and identify trends.

Team Leadership \& Training: Lead and mentor the quality control team, providing training and guidance on best practices. Ensure your team members stay up to date with the latest industry standards and technological advancements. Collaboration \& Communication: Work closely with Service, Production \& Operation teams to identify quality concerns and implement improvements in workflow and product reliability.

Qualifications \& Skills:15 years' experience in Audio-Visual industry. Minimum 5 years in equipment testing \& maintenance. Strong technical knowledge of all audio-visual equipment, including calibration and troubleshooting.

Excellent problem-solving and analytical skills. Ability to lead a team and effectively communicate with cross-functional departments. Strong attention to detail and organizational skills.

Experience with industry standards and compliance requirements. Proficiency in documenting quality control processes and reporting findings. Hiring Process:This position will include a three-step hiring process including a hands on technical test for an afternoon.

Job Types: Full-time, PermanentWork Location: In personApplication deadline: 2025-03-31

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Quality Control Manager