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Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.
The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.
We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.
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Job Code: 00273284Job Family: SalesJob Function: FieldShort Description
THIS JOB DESCRIPTION IS EFFECTIVE ON FEBRUARY 1, 2016. An expert at creating sales expansion opportunities in assigned accounts. Maintains full accountability for assigned accounts and serves as customerÂs trusted advisor and advocate, maintaining a high level of customer satisfaction and consistently protecting the strategic interests of both the customer and Avaya. Maximizes opportunities by driving the customer planning process, leading virtual account teams in building innovative strategies that consistently deliver balanced growth, continued account penetration, and high customer satisfaction, and developing forecasts based on short and longer term growth. Maintains deep long term strategic partnerships at the executive level by ensuring that key executives clearly understand how Avaya solutions meet their business needs. Serves as key client contact for all customers and introduces specialists and/or Partners based on strategic sales activities. Conducts short and long term strategic account planning to enhance the quality of the sales pipeline, accelerate and maximize revenue generation and, as a trusted advisor, improve the customer buying experience.Experience
8 - 12 Years of ExperienceEducation
Bachelor degree or equivalent experienceMaster Degree is preferredPreferred Certifications
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Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).

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