Ballad Group Do you enjoy leading people to success? Do you have a passion to change lives through workforce development? Are you excited and passionate about insurance? If yes, apply now! Ballad’s Workforce Development Division is hiring a new coordinator role for our Professional Insurance Careers (PIC) integrated training program. This program is an occupational skills training program with a focus in the Insurance industry. The objective of the program is to recruit, mentor and guide unemployed individuals who have a desire to rapidly re-integrate to the workforce, gain and maintain meaningful employment in the Insurance industry. Ballad is an Alberta-based group of professionals, strengthening the communities in which we live and work. We provide services related to research, training, partnership development, process improvement, and full-scale implementation. Ballad listens first, provides exceptional quality and services, and we believe everything we do should have a positive impact. The Opportunity The Program Coordinator will have a vital role in Ballad’s PIC program, and we are looking for someone who is: Accountable Deliver exceptional services Is committed to inclusion Collaborative Build meaningful relationships Be a team player Entrepreneurial Innovate and implement creative solutions Plus, you need to be: Person-centric and flexible with an appetite for problem solving, engaging, and motivating others. Highly collaborative with history of engaging stakeholders and building productive relationships across a wide range of team members, community and employers Success focused with an unwavering commitment of ensuring people are supported to achieve their goals and realize success. Highly organized and engaged with the ability to manage multiple priorities, pivot directions as needed, respond to immediate need, and work in a high paced, dynamic environment. Responsive to individual situations and cultivate solutions that ensure the success of the clients, employers and program team This position is: Located in Calgary’s downtown core and will work out of Ballad’s Training Centre In Office, Full Time You want this position because you will: You will focus on recruiting 15 qualified participants, per cohort Assess individual needs of potential participants and lead participant intake Collaborate with team members to ensure that both the participants and facilitator have what is required for training on a daily to quarterly basis Create a safe and positive environment where participants can learn and grow Generate, foster and maintain professional contacts within the insurance sector with the focus on recruitment, work experience and job placement Coordinate all internal and external events to support recruitment, work experience and job placement opportunities Actively seek out positive solutions to solve challenges that arise Be diligent in completing reports and filing as per Ballad standards Enjoy communicating with potential participants over the phone, email, google meet and in-person Prepare and submit monthly reports on time and without error Be a highly professional, driven, charismatic, reliable, and confident individual who thrives under pressure You are ready for this position because you have the following experience: A professional with proven experience collaborating with unemployed individuals and groups, building and maintaining relationships with staff and external stakeholders, and recruiting participants from Calgary and area. Relevant post-secondary diploma or degree 1 to 3 years’ experience working in program coordination in education, non-profit or relevant industry is an asset Prior experience in placement and/or building customer relationships is preferred (an equivalent combination of education and professional experience will be considered) Working in Mobius is a benefit but not required Experience with pre-employment strategies and knowledge of the local labour market are considered assets Connections within the Insurance sector in Calgary would be awesome but not required Public speaking or group facilitation within a formal environment or on the job must be something you enjoy. Proven intermediate skill level in Microsoft Office and online database tools (Word, Outlook, PowerPoint, Excel) Intermediate skill level working in online database tools (monday.com)