*Temporary Staff Accommodation is Available*

About Basecamp

Basecamp Property Management Ltd is a rapidly growing boutique chain of hotels and real estate developments based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke, Golden, and with many more on the way. We are a young and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We are continuously expanding to better serve the resort communities of the Rocky Mountains.

Why Work for Us?

Be part of the fastest growing hospitality brand in Canada.
Enjoy the stunning natural beauty of the Canadian Rockies.
Access to a health benefits plan.
Family and Friends discount at Basecamp.
Employee discounted rates at all properties.
Be part of a passionate and creative team dedicated to providing exceptional guest experiences.
Opportunities for growth and professional development.

Position Overview

We're looking for a full-time permanent Laundry Manager that will be responsible for the laundry team at our main laundry facility in Canmore, ensuring our properties have linens and towels required to operate. The Laundry Manager is responsible for the scheduling, recruitment, and training of all the Laundry Supervisors, Attendants and Drivers.

Salary: Dependent on experience

Full-time, Permanent

Shifts: 8-hour shifts

Accommodation: temporary staff accommodation is available.

Key Responsibilities:

HUMAN RESOURCES

Retains a quality laundry service team, lead them to be the best team in our area and challenge yourself and team on a regular basis.
Promotes the Basecamp brand
Recruits high quality staff to add to our team
Advertises and interviews candidates with the assistance of Regional General Manager
Takes new staff through the Employee Handbook
Takes the new hires through the training program and follows up weekly with them to ensure that they are providing the expected level of service
Schedules staff and stays within the labor budget provided by head office
Insists upon meticulous cleanliness and orderliness of all the properties
Insists on personal cleanliness and proper deployment of all employees under your supervision including wearing of provided uniforms
Ensure awareness of all regarding house rules and not only obeys them but assists in enforcing them; conduct yourself in such a manner to encourage fellow employees to do likewise
Make suggestions to the Regional General Manager concerning improvements which would lead to make more satisfied customers and/or increase volume of business or profit
Follow and adhere to all Basecamp policies
Assist with the creation of laundry service-related policies
Performs any other related tasks as may be assigned by the Regional General Manager from time to time

OPERATIONS

Ensures the products offered are of quality and the service provided is top notch.
Leads by example, supervising the daily operations of the laundry team with the support of the Regional General Manager.
Actively participates in daily tasks, including deliveries and linen management, while consistently maintaining a high standard of service.
Hires, trains, encourages, supports, acknowledges, disciplines and terminates employees of the Laundry Service department
Works with the Regional General Manager to create and maintain Laundry Service policies and procedures
Proactive approach to comments/issues, ensuring these are handled in a timely and professional manner meeting or exceeding expectations
Helps achieve departmental goals and contributes ideas for better guest satisfaction, colleague relations and revenue enhancement by providing motivational leadership
Collaborates with partnered hotels to ensure linen requirements are met
Oversees all areas of the hotel linen operations, acting upon urgent issues as required and reporting observations to the Regional General Manager
Works in tandem with the Regional General Manager to ensure that all positions of the laundry department are covered 7 days a week
Ensure the Maintenance Manager is updated on any repairs or deficiencies to laundry facilities and equipment
Monitors inventory levels and submits order requests for laundry supplies as needed.
Communicate shortages supplies to the Regional General Manager

Skills and Experience

Proficient in sorting, washing, drying, folding.
Attention to detail: Meticulous in ensuring garments are stain-free and neatly folded.
Skilled at multitasking, managing loads, and completing tasks promptly while maintaining high quality.
Excellent interpersonal and communication skills.

Requirements

Clean drivers abstract with at least 3 years of driving experience with a Canadian licence.
Be familiar with the operation of commercial laundry machines
Working knowledge of Microsoft Windows -- Outlook, Excel, Word
A solid understanding of pricing, budgets and cost controls

Basecamp Resorts is an equal opportunity employer. We are dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed to fostering diversity and inclusion and celebrate differences. We comply with all federal, provincial and local laws that prohibit discrimination when making all decisions about employment. We welcome all applications from a wide range of candidates. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at *******@basecampresorts.com to discuss your needs confidentially.

Basecamp Resorts

About Us

Latest Jobs

Laundry Manager