Service Technician – Edmonton, AB
Are you passionate about solving problems and working with electro-mechanical equipment? Do you enjoy providing top-tier customer service while working in the field? If so, we’d love to hear from you!
Burroughs is looking for Service Technicians based in Edmonton, Alberta to join our growing team! In this role, you’ll be the face of our service team—installing, maintaining, and repairing cutting-edge cash automation and self-service equipment at customer sites across the region.
With over 135 years of expertise, Burroughs is a recognized leader in payment and transaction automation, serving financial institutions and retailers throughout North America. Our extensive service offerings include ATMs, smart safes, kiosks, teller cash recyclers, servers, and more.
Why Join Burroughs?
Comprehensive Training – We provide in-depth training, all the necessary tools, and a company vehicle to set you up for success.
Competitive Pay – Hourly wage Based on experience.
Great Benefits – Medical, dental, and vision benefits starting after probation period. Plus paid time off, floating holidays.
Supportive Team Culture – Work with a dedicated team that values integrity, teamwork, and excellence.
What You’ll Do:
Install, maintain, and service cash automation and self-service equipment across customer locations.
Troubleshoot and resolve technical issues efficiently and within SLA timelines.
Communicate professionally and clearly with customers to ensure a positive service experience.
Maintain accurate inventory of tools and parts.
What We’re Looking For:
Strong interest in electronics, mechanical systems, or related technical fields.
Customer-focused attitude with excellent communication and interpersonal skills.
High level of integrity and a professional, self-driven mindset.
Ability to work independently and within a team.
High school diploma or GED required; post-secondary technical training is a plus.
Must be 21 years or older with a valid driver's license.
Comfortable lifting and moving equipment up to 75 lbs.
Previous experience with ATM or cash automation equipment is an asset.

Burroughs, Inc.

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