About the CMRAO

The Condominium Management Regulatory Authority of Ontario (CMRAO) is the regulatory body that sets standards and enforces the mandatory licensing of condominium managers and management provider businesses. Meeting these standards enhances the integrity of the sector, advances the profession, and provides condominium owners with confidence in the people and companies who manage their important investment.

About the Opportunity

Job Description

Reporting to the Director of Communications and Outreach, the successful candidate for the Communications and Outreach Coordinator position will play a key role in the day-to-day operations of CMRAO's dynamic and efficient Communications and Outreach department. The Communications and Outreach Coordinator supports the development and execution of a range of communications products and strategies, as well as the planning and implementation of outreach and stakeholder engagement activities.

Duties include, but are not limited to:

Social Media Coordination

Ongoing development of social media content and publishing of monthly content calendar
Drafting content that is both compelling and interesting, and creating well-designed graphics
Reviewing analytics and providing data for reports, as well as observing trends
Identifying opportunities to improve outreach to relevant stakeholders
Providing responses to comments received across all platforms and ongoing community maintenance

Writing and Editing

Drafting web content and emails for multiple audiences
Developing engaging content for articles, blog posts, and video scripts
Assisting with the coordination and production of internal and external newsletters, and other outreach products for stakeholders
Reviewing and editing written reports and other documents, as well as conducting background research when necessary

Graphic Design and Video Production

Using Adobe Creative Suite (Illustrator, InDesign, Photoshop, and Acrobat) to produce graphics and other design materials, and Premiere Pro and After Effects to produce GIFs and videos
Adhering to the organization's visual identity standards to ensure that all outgoing communications materials meet established standards

Communications Team Project Management

Coordinating incoming and outgoing translation requests
Monitoring and reporting on the effectiveness of communications and outreach activities
Coordinating printing and production of marketing and communications materials

Skills

Strong computer skills and proficiency with MS Office tools (Word, Excel, Outlook, PowerPoint)
Good writing skills and experience with content development
Basic video production skills and experience with iMovie, Premiere Pro and After Effects is an asset

Working Conditions

Work is performed at minimum two days a week in a typical office environment
May be required to work extended hours to meet program volume demands
Occasional travel may be required
Work is performed in an environment dealing with time pressures and competing priorities
There is a 3-month probationary period for this position

To apply for this position, please submit your cover letter and resume outlining how your skills and experience qualify you for this role by May 7, 2025.

CMRAO

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