About us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here…

Full-time, permanent role with an industry leader Competitive salary with quarterly performance bonuses Fully maintained Tool of Trade company vehicle Supportive team environment with ongoing career development

At Coates Lambton, our Branch Manager performs a highly valued and critical role, leading a team of customer and service professionals to safely deliver outstanding service to our customers. This position assumes accountability for branch performance with a focus on safety and achieving KPI’s associated with revenue, fleet utilisation and customer loyalty. You will be successful in this role because you relate well to people, can motivate, mentor and develop your team to be its best, operate cohesively as a team and care deeply about the service delivered to Coates’ customers. You’ll enjoy variety in your role including:

Lead and support the branch team to ensure a care deeply safety culture Drive customer service excellence and ensure all hire agreements, quotes and purchase orders are handled professionally Manage fleet availability and utilisation to meet customer demand Oversee asset management, including maintenance schedules and equipment readiness Monitor and manage branch performance against key KPIs, including revenue, utilisation and customer loyalty Take full ownership of the branch’s P&L and operational outcomes

What you’ll get in return We provide our team with a wide range of perks and benefits, including:

Development and career progression pathways Access to our employee discounts, benefits and wellbeing program Purchased additional leave program Novated leasing and salary sacrifice 12 weeks Paid Parental Leave in addition to government parental leave scheme Volunteering opportunities through the Coates Foundation

What you’ll bring to the role

Proven leadership experience in the equipment hire, construction, or related industries. Strong operational background with a hands-on understating of fleet management. Excellent people management skills – able to engage, motivate and develop a team. Commercial acumen and ability to manage budgets, KPIs and customer relationships. A customer-first mindset and ability to solve problems in a fast-paced environment. A commitment to building a proactive, safety-first work environment.

Looking for more reasons to join Coates? At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs. But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all. Visit careers.coates.com to learn more about our values and opportunities. Unlock your next career opportunity – apply today! Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply. Coates. Equipped for you.

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Branch Manager - Lambton