Full-time Administrative Coordinator -- Hearing Clinic in St. Albert, AB

We seek a mature, friendly, enthusiastic individual to join our fast-paced, client-focused clinic. The ideal candidate is professional, adaptable, and brings a positive attitude and warm personality to the team.

Key Responsibilities (including but not limited to):

Greet and assist clients in a courteous, professional, and timely manner
Answer phone calls, schedule and confirm appointments, and respond to inquiries regarding hearing care and hearing aids
Maintain both physical and electronic filing systems, including creating, updating, and organizing client records
Handle payment transactions accurately and efficiently
Provide basic maintenance and cleaning of hearing aids (training provided)
Assist with the daily upkeep and cleanliness of the clinic environment
Process billing for third-party vendors and insurers
Receive and verify orders and shipments

Qualifications:

High school diploma or equivalent required
1--3 years of experience in a medical administrative or customer service role preferred
Proficient in spoken and written English

The Ideal Candidate:

Demonstrates a strong desire to learn and grow within a dynamic and evolving industry
Has a genuine passion for providing outstanding customer service
Possesses knowledge of third-party billing processes (asset, but not required)
Works collaboratively and contributes positively to team culture
Is self-motivated with excellent multitasking and time-management skills

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