Medical Office Administrative Assistant - Urology and Pelvic Health and Wellness Clinic

We are seeking a dedicated, professional, and highly organized Medical Office

Administrative Assistant to support a newly established Urology and Pelvic Physiotherapy

clinic in Cambridge, Ontario, starting June 1, 2025.

This is an exciting opportunity for a motivated, detail-oriented, and independent individual

who thrives in a fast-paced healthcare environment. As a core member of our growing team, you

will play a central role in both clinical and administrative operations-ensuring a smooth,

discreet, and compassionate experience for patients seeking care for deeply personal pelvic

and urological health concerns.

This dual-specialty clinic will offer both urology consultations and procedures, as well as

pelvic physiotherapy services, creating a collaborative space focused on whole-patient care.

You will be involved in everything from reception and scheduling to EMR management and

in-office testing, with a unique opportunity to grow alongside the clinic as we expand services

and staffing.

We're looking for someone who is warm, empathetic, and solution-oriented-a true self-

starter who takes pride in creating an organized and welcoming clinic experience. For the right

candidate, there is potential for growth into a leadership role, such as office manager

overseeing future staff, as the clinic evolves.

Key Responsibilities

Greet and check in patients in a warm and professional manner
Schedule patient appointments and procedures (in both clinic and hospital settings)
Manage electronic medical records (Accuro EMR essential) including scanning, faxing, and correspondence
Assist with minor in-office procedures such as uroflowmetry and bladder scans (training provided)
Liaise with hospitals, diagnostic clinics, and referring physician offices
Prepare medical forms, manage documentation, and maintain strict patient confidentiality
Support pelvic physiotherapy operations including reception, scheduling, and client communication
Order and manage clinic inventory and office supplies
Participate in the clinic's growth and development, with interest in future management responsibilities

Required Qualifications

Grade 12 diploma or equivalent
Proficiency with Accuro EMR (mandatory)
Experience with medical scheduling and clinic workflows
Professional demeanor, discretion, and strong interpersonal communication skills
Competency with computers and understanding of medical terminology
Ability to multitask and work independently in a dynamic healthcare environment
Willingness to learn and perform bladder scans and uroflowmetry (training provided)

Preferred Qualifications

Familiarity with Jane App EMR (asset)
Completion of a Medical Office Administration diploma, certification, or equivalent experience
Experience in a healthcare setting (hospital, physician office, physiotherapy clinic, etc.)
Knowledge of OHIP billing and private insurance documentation

Compensation \& Benefits

Starting wage: Minimum $24/hour (salary commensurate with experience)
Full-time: Monday to Friday, 8:00 AM - 4:00 PM (40 hours/week)
Health Spending Account
2 weeks paid vacation after 12 months of employment (plus paid statutory holidays)
Annual performance review with opportunities for salary progression and expanded responsibilities
Supportive team environment with opportunity to grow alongside a new and innovative clinic

How to Apply

Please submit your resume and a brief cover letter outlining your relevant experience and why

you're interested in this position.

Send applications to:

We appreciate all applications; however, only candidates selected for an interview will be contacted.

Dr. Dhiraj Dhanjani

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