Agency Network Data Specialist Are you looking for a position where you can make a significant impact in the local community? Food Banks Mississauga’s vision is a Mississauga where everyone is food secure. Our mission is to lead our agency network to realize a food-secure Mississauga by providing and promoting access to healthy and appropriate food. Job Purpose The Agency Network Data Specialist plays a key role in strengthening the Food Banks Mississauga network by building strong relationships with member agencies and ensuring high-quality, meaningful data is collected, maintained, and translated into insights. This position supports agencies in adopting and optimizing Link2Feed data management software, manages routine and time-sensitive reporting needs for internal teams and funders, and leads improvements in data quality, tracking, and reporting processes. The role includes conducting targeted data analysis, supporting research design for organizational surveys and evaluations, and generating metrics and identifying trends. Through a blend of agency relations, data stewardship, and analytical work, this position ensures that accurate, relevant information informs decision-making, program development, and impact reporting. Key Performance Areas Agency Relations and Support (20%) Manage a caseload of member agencies within the Food Banks Mississauga network. Build and maintain strong working relationships through regular communication and support. Conduct agency site visits focused on updating agency information or managing concerns. Support agencies with complaints, concerns and operational support requests. Link2Feed Data Management and Tracking (20%) Support and train agencies to improve consistent and accurate use of Link2Feed. Monitor and ensure timely, accurate data entry by agencies; Manage a plan to increase agency reporting rates and data quality within the system. Identify and promote additional Link2Feed features that benefit agency operations. Conduct quarterly reviews for duplicate profile resolution and general data hygiene. Develop a framework to assess and improve data quality across the network. Network Data Collection and Analysis (30%) Enhance client and agency survey tools to ensure stronger alignment with organizational goals. Standardize data collection methodologies and sampling strategies. Develop consistent practices for analyzing and presenting survey findings, including report writing and presentations to stakeholders and partners. Lead the hiring, training, and supervision of summer students and a team of up to 30 volunteers. Translate and synthesize data from Link2Feed, surveys, and evaluations for internal use and external funder reporting. Support special projects with mixed-method evaluations for grant reporting purposes. Collaborate with the marketing team to arrange agency network site visits to collect and share client stories and qualitative insights. Reviewing qualitative data from story collection, identify key themes, and enhance the organization’s qualitative insights. Data Management (25%) Respond to ad hoc reporting requests including: Handling a high volume of time-sensitive data requests from both internal teams, partners and stakeholders. Managing expectations based on request scope and system limitations. Anticipating recurring needs by developing standardized reports or templates. Creating and maintaining: An end-of-year Link2Feed data summary to support the annual impact report. Monthly updates to a metrics tracking spreadsheet for all programs within the Programs team. Impact metrics for donor reports and proposals, such as meals provided or households served. Custom reports by geographic region or agency to meet funder or partner requirements. Historical trends and year-over-year comparisons to demonstrate organizational growth and sustainability. Other Duties as Assigned (5%) Attend and contribute to agency and internal staff meetings. Address complaints or issues raised by agencies or clients as appropriate. Perform additional responsibilities as assigned by management. Education and Experience A Bachelor’s degree in a relevant field such as Social Work, Community Development, Data Science, Nonprofit Management, Sociology, or a related discipline is required. A Master’s degree is considered an asset. Minimum 2 years of experience in: Nonprofit sector, ideally in community or agency relations. Client data systems (e.g., Link2Feed, Salesforce, or similar platforms). Data collection, analysis, and reporting. Training or facilitating workshops for diverse audiences. Experience in mixed-method research (qualitative and quantitative) and program evaluation. Strong project management skills and experience coordinating volunteers or student staff. Demonstrated ability to work cross-functionally across departments and communicate insights effectively to stakeholders. Skills, Competencies, and Qualities Passion. A passion for mission-driven work and personal values aligned with those of FBM. Concern for and interest in issues of poverty, food security, and/or social justice Proactivity/Enthusiasm/Persistence. Act without being told what to do. Passionate and excited about work. Can-do attitude. Ability to work autonomously while being aware of the importance of accountability. Committed to exceeding standards and ongoing improvement Communication. Speak, listen, and write English in a clear, confident, respectful, thorough, and timely manner using appropriate and effective communication tools and techniques. Relationship Building. Internal and external relationship-building skills. Demonstrated ability to work effectively with agency members, staff, student interns and other relevant stakeholders. Build trust-based relationships based upon mutual respect, with the ability to maintain confidentiality and discretion. Technical. Excellent skills in MS Office and/or Google Apps for business; experience with Excel/Google Sheets for data management. Ability to learn new systems quickly. FBM is a cloud-based, paperless environment Leadership. Influence, inspire, and motivate others around you to participate and take action. Professional presence, approachable. Self-aware of strengths and weaknesses. Demonstrates integrity. Flexibility/Adaptability/Innovation. Flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency. Adjust quickly to changing priorities and conditions. Cope effectively with complexity and change. Discover, develop, and promote new ideas, methods, and tools that can benefit FBM and produce reliable outcomes. Problem-Solving Skills. Assess situations to determine the importance, urgency, and risks and make clear, timely decisions that are in the best interests of FBM. Organization. Set goals, implement action plans, document, evaluate, and learn. Committed to exceeding standards. Ability to carry out multiple tasks and meet deadlines Detail-Oriented. Conscientious and high attention to detail. Manage multiple tasks effectively and efficiently, with superior organizational skills and an ability to work under deadline. Why Work for Us? Be proud of helping to relieve food insecurity in Mississauga by providing and promoting access to healthy and appropriate food. Join a fantastic culture where people laugh a lot, pitch in during those “all-hands-on-deck” times, and enjoy celebrating together at birthdays, holidays, and team outings. We work hard to live our values of Integrity First, Bold Mindset, Respect For All, and Collaborative Leadership. We value the contributions of our staff, so we have a professional workspace, up-to-date technology, and a lunchroom with all the tea or coffee you can drink. We offer great benefits, including three weeks of paid vacation starting in your first year, RRSP contribution matching, solid health insurance, including an employee assistance program, free parking, and funding for professional development. Food Banks Mississauga is a certified Living Wage employer and a proud recipient of the 2020 Not for Profit of the Year Award from the Mississauga Board of Trade Business Awards of Excellence. Role Details Relationships: This position reports to the Director of Programs and Agency Network. Position Type: Full-time, occasional evening and weekend work required Compensation: Starting salary of $60,000- $65,000 Environment: This role is based from FBM, located at 4544 Eastgate Parkway, Mississauga ON. This role has a hybrid remote/in-office schedule with a minimum of 2 days/week in the office. As part of its commitment to racial justice and reconciliation, FBM encourages applications from those who identify as Black, Indigenous, People of Colour, and other under-represented communities. We welcome applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.