About Us: We are a busy and growing medical clinic dedicated to providing exceptional patient care. We are currently seeking a highly organized, professional, and friendly Medical Receptionist to join our team. If you thrive in a fast-paced environment, have strong technical skills, and enjoy interacting with patients, we would love to hear from you. Key Responsibilities: Greet and check in patients in a courteous and welcoming manner Answer incoming phone calls efficiently and professionally Call patients requesting our services Schedule and confirm patient appointments using our Electronic Medical Records (EMR) system Maintain accurate and up-to-date patient records Process insurance information and assist with billing inquiries as needed Promote clinic services where appropriate through soft selling techniques (e.g., informing patients about additional services, new programs, or wellness initiatives) Manage a variety of administrative tasks, including filing, scanning, and data entry Maintain a clean, organized, and professional front desk area Handle multiple tasks while maintaining attention to detail and providing excellent service Communicate effectively with medical staff and patients to ensure smooth clinic operations Qualifications: Minimum 1–2 years of experience as a medical receptionist or in a similar healthcare administrative role Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required Experience working with Electronic Medical Records (EMR) systems is mandatory Demonstrated selling skills with the ability to promote services in a respectful, patient-centered manner Exceptional multitasking, organizational, and time-management skills Strong interpersonal and communication skills, both verbal and written Positive, upbeat demeanor with a commitment to providing outstanding customer service Ability to handle sensitive and confidential information with discretion Professional appearance and attitude Preferred: Previous experience in a family medicine or specialty clinic setting