About the role What you will do

The Security Officer is a vital member of the Security Team who is responsible for providing a safe and secure environment for employees, guests and residents
Participates in the day-to-day security operations of the property to ensure the safety and security of all personnel, guests, residents and property.
Patrol the property on a daily basis and check for any damage or any incidents and submit reports to the Management.
Monitor CCTV and ensure all cameras are recording and working properly.
Assist guests and residents with key assist, door assist and safe assist.
Skilled problem solver with a high attention to detail and a high sense of ethics and honesty.
Ensure that 'Fire Exit' doors are always locked and kept free of blockage at all times
Perform all tasks consistently in line with the Four Seasons standards and adhere to all legal and statutory requirements and adheres to the provisions outlined in the Employee Handbook, Disciplinary/Code of Business Conduct and Ethics and Rules \& Regulations;
Maintains effective communication with all resort departments to ensure smooth service delivery;
Ensures that fellow colleagues follow safety rules and use friendly approach to help eradicate an unsafe work practice.
Maintains a favorable working relationship with all resort employees to foster and promote a cooperative and harmonious working climate;
To demonstrate pride in the workplace and personal appearance at all times when representing the resort, therefore identifying a high level of commitment.
To promote efficiency, confidence, courtesy and an extremely high standard of social skills;
To report any equipment failures/problems and pass any maintenance requests to the Security department;
To assist and comply with any reasonable request made by the management to the best of your ability;
Attend regular training on Front Office techniques and operating systems and participate in any Training / Development schemes as recommended by senior Management;
Performs all duties and responsibilities in a timely and efficient manner in accordance with established security Policies \& Procedures to achieve the overall objectives of this position;
Communicates promptly and efficiently guest complaints and compliments to the Management;
First Aid level I
Keeps the Security Manager promptly informed of all problems or unusual matters of significance.

What you bring

Candidates must have a knowledge of Security operations and emergency and safety procedures
Must have a minimum of 1 year of experience in a similar role in hospitality or loss prevention domain.
Fluent English (written, spoken and reading). First Aid Level II, Security Guard Certification.
Hotel computer systems knowledge.
Experienced in CPR, first aid, firefighting and crowd control
Ability to work in Canada

What we offer:

Four Seasons Hotels

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Security Officer