Credit and Collections Analyst

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.

We are seeking a Credit and Collections Analyst to join our team in Montreal!

The individual in this role will be responsible for overseeing the company's accounts receivable and credit risk functions, ensuring timely collection of payments and prompt resolution of any payment discrepancies. This role plays a key part in supporting the company's overall financial health by analyzing customer creditworthiness, monitoring account activity, and collaborating with customers to resolve overdue balances and disputes.

Key Responsibilities:

Credit Analysis: Assess customer creditworthiness, evaluate credit requests, and recommend appropriate credit limits and terms.
Collection Efforts: Monitor accounts receivable, identify overdue invoices, and initiate collection activities, including phone calls, emails, and letters.
Payment Processing: Apply cash receipts, reconcile accounts, and resolve any discrepancies.
Customer Communication: Communicate with customers regarding overdue accounts, payment plans, and credit terms, and provide excellent customer service.
Reporting and Analysis: Generate reports on credit and collections activities, including aging reports and delinquency rates.
Process Improvement: Identify and implement process improvements to enhance efficiency and reduce errors.
Compliance: Ensure compliance with company policies and procedures.

Skills and Qualifications:

Analytical Skills: Ability to analyze data and make sound judgments regarding creditworthiness and collection strategies.
Communication Skills: Strong verbal and written communication skills to interact effectively with customers and colleagues.
Problem-Solving Skills: Ability to identify and resolve payment issues and disputes.
Software Proficiency: accounting software, and Microsoft Office Suite (especially Excel).
Organizational Skills: Strong organizational and time management skills to manage a large volume of accounts.
Accounting Knowledge: Basic knowledge of accounting principles and practices.
Education: Bachelor's Degree in Finance, Accounting or a related field.

Why join Fuze?

We offer a comprehensive salary and benefits package.
Entrepreneurial spirit is encouraged, and success is rewarded.
We operate with the philosophy that the company is successful when its employees are successful.
We ensure a balanced life and fulfilling work experience, in a motivating work environment.
Our flat corporate structure that translates into relationships of trust, and effective communications between team members and clients.
You have the opportunity to develop your own potential.
We are committed to creating opportunities for all our employees so that they may develop, progress, and contribute to the business regardless of differences!

Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.

Fuze Logistics Services

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Credit and Collections Analyst