Key Responsibilities

Greet members and guests enthusiastically to encourage a positive culture at the club
Must be available to open 5:45 am
Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters
Monitor member check-ins to identity delinquent accounts
Check in all members and guests using the proper registration procedures
Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner
Promote club events, group fitness classes, and any other in-club events to members and guests
Efficiently and effective input and update daily cash reconciliation documents
Process point of sale items, such as retail and concession sales
Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed
Club runs, ensuring club cleanliness is at par

Qualifications

Customer service driven with an enthusiastic attitude
Committed to delivering exceptional customer service and promoting client loyalty
Have a positive attitude and outstanding, adaptive communication skills
High school diploma required
Excellent written and verbal communication skills
Proficient in Microsoft Office (Word, Outlook, Excel, etc.)
Knowledge of cash transaction processing procedures

What We Offer

Gold's Gym

Gold's Gym

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