Senior Product Manager, Invoice \& Billing

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually.

What Product Management is like at Gusto:

We're looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details.
Our Product team is lean, which means you'll have a high degree of impact and ownership.
We're here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners.

About the Team:

Invoice \& Billing sits within our Growth team focusing on key initiatives like anniversary billing, billing in advance, usage-based billing, etc. This role will be crucial in supporting Gusto's expanding range of customer-facing products.

Here's what you'll do day-to-day:

Ownership: Own the billing and subscription lifecycle strategy, ensuring alignment with business goals.
North Star: Identify new revenue opportunities through billing innovations and automation.
Collaboration: Collaborate with engineering, data, finance, and operations to enhance billing infrastructure.
Translate business needs into clear product requirements and roadmaps for cross-functional teams.
Lead end-to-end product development, driving execution and delivering impactful solutions.

Here's what we're looking for:

5 years of experience as a Product Manager, with a track record of designing complex billing solutions.
Strong understanding of billing automation technologies and financial regulations affecting product design.
Proven ability to drive large-scale, cross-functional projects from concept to execution.
Data-driven mindset, using metrics, customer feedback, and business insights to inform strategy.
Technical fluency---comfortable collaborating with engineering and translating technical trade-offs for non-technical stakeholders.
Excellent communication skills to align teams across growth, marketing, finance, and business intelligence.
Customer-centric and solution-oriented approach, ensuring products deliver real value to end-users.

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Compensation: Our cash compensation amount for this role is targeted at $153,000 to $191,000/yr in Denver \& most major metro locations, and $186,000 to $230,000/yr for San Francisco, New York, \& Seattle. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Where do PMs at Gusto work?

We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada. Our open roles will specify on the careers page and in the job description where the position is eligible for work.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.

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Senior Product Manager, Invoice & Billing