What We're Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We're working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we've closed Series D funding, scaled past the 200-person mark, and were named to Forbes' America's Best Startups of 2022 and 2023!

If you want to see what we've been up to, please check out these blog posts and Honeycomb.io press releases.

Who We Are We come for the impact, and stay for the culture! We're a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.

How We Work We are a remote-first company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1.

Little More About The Team Honeycomb's Signals team owns the awareness portfolio of features, from triggers and alerts to service level objectives. The Signals team provides the interface customers need to understand the health of their business through observability, whether that need is immediate or an indicator over time. They build and maintain a diverse array of entry points and are responsible for shaping what's next in surfacing the most relevant insights at the right times.

What You'll Do In The Role

Own the strategy, roadmap, execution, and outcomes for the entire signals portfolio with a focus on Service Level Objectives, Alerts, and Anomaly Detection. We offer the best in class solution for SLOs and a primary challenge for this role will be maintaining that differentiation.
Drive product discovery in close partnership with a UX designer, engineering manager, and tech lead---identifying high-impact problems and iterating on solutions.
Deeply understand developer needs around practicing observability and the ways in which they want to surface alerting.
Work cross-functionally with engineering, design, and go-to-market teams to ensure customer feedback, business context, and technical constraints shape the product.
Engage directly with users through interviews, research, and usability testing to inform prioritization and guide product decisions.
Advocate for the developer experience, ensuring that performance data is actionable, discoverable, and deeply useful to software development teams.

What You'll Bring To The Role

Excellent communication skills -- You can clearly articulate complex ideas, whether it's aligning stakeholders on strategy, documenting product decisions, or providing crisp updates to leadership.
Deeply curious, no matter the subject -- You ask great questions and dig deep to truly understand problems---whether technical, business, or user-related.
You excel at collaboration -- You work in deep partnership with engineering, design, and go-to-market teams---not just handing off specs, but truly co-creating solutions.
Data-driven decision-making -- You value qualitative and quantitative insights to understand your users and prioritize effectively.
Think strategically and tactically, and then make it happen -- You balance big-picture strategy with tactical execution, breaking down complex problems into actionable plans that drive meaningful customer and business impact.
Don't shy away from technical conversations - You bring the voice of the customer to engineering, ask the right questions, build credibility with engineers, and ensure that technical decisions align with product and business goals.
Strong user empathy -- You deeply understand and advocate for your customers by understanding their challenges and motivations.
Thrive in ambiguity -- You enjoy solving puzzles, tackling unknowns, and shaping direction from first principles.

Base pay range for this role is CAD $242,511 - $285,105 based on level of experience What You'll Get When You Join The Hive

A stake in our success - generous equity with employee-friendly stock program
It's not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge - Unlimited PTO and paid sabbatical
A remote-first mindset and culture (really!)
Home office, co-working, and internet stipend
100% employee/75% for dependents coverage for all benefits
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...

Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.

Diversity \& Accommodations We're committed to building a diverse, inclusive, and equitable workplace---where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.

We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.

As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there's anything we can do to improve your experience, we're always open to feedback.

Privacy Notice If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.

For more information regarding our privacy practices please see the Honeycomb Privacy Notice.

If you do not want us to retain your information for consideration for other roles, or want us to update it, please contact privacy@honeycomb.io. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

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Senior Product Manager - Signals Team