Job Title: Principal Architect - Loyalty Solutions Location: Toronto, Ontario

Purpose

Seeking a Principal Architect to provide strategic architectural solutions for our product suite within the Travel, Transportation, and Logistics (TTL) domain.

This role demands a deep understanding of business challenges to conceptualize and build innovative platforms and frameworks, delivering high-value technology consulting to our clients.

You will serve as a thought leader, shaping the future of our industry.

This position is critical to the growth of IBS Canada and its ability to deliver complex, high-value programs to global airlines.

Success hinges on your expertise with our proprietary products—iFlyLoyalty, iLogistics, and iReport—which are foundational to our long-term client relationships and digital transformation initiatives.

Professional Experience

• 15+ years of total professional experience, with at least 5 years in a Principal Architect role. A proven track record in leading large-scale digital transformation programs is essential.

• Bachelor’s degree in Engineering/ Master's degree in Computer Application or a related field is preferred.

Technical Expertise

• Deep and extensive experience in the Loyalty Domain, with 10+ years of dedicated expertise in this area.

• In-depth knowledge of modern architecture patterns, including cloud computing, microservices (design patterns, REST/gRPC, gateways, service mesh), and streaming architectures.

• Hands-on proficiency with a variety of technologies such as Java, Spring Boot, Hibernate, PostgreSQL, Oracle, Python, and open-source platforms.

• Extensive experience with DevOps practices, containerization, and the design of modern data architectures, including ETL processes, data archiving, and purging.

• Skilled in Domain-Driven Design (DDD) and evolutionary architecture principles, with a strong understanding of strategic and tactical software architecture patterns.

• Proven ability to design and maintain observability platforms for monitoring application health and performance.

• Expertise in application configuration and deployment, with experience managing different customer environments.

• Familiarity with FinOps principles and managing infrastructure costs to support forecasting and reporting.

Leadership & Strategy

• Demonstrated capability to lead and mentor a team of experienced architects, fostering innovation and sound decision- making.

• Proven ability to influence and drive C-suite level discussions and report on key metrics (OKRs/KPIs) and roadmap progress.

• Proficient in creating impactful dashboards and reports for senior leadership and clients, using data to inform strategic decisions.

• Exceptional soft skills, including communication, problem-solving, and attention to detail, are crucial for effective stakeholder and team management.

Key Responsibilities

Strategic Leadership & Governance

• Drive technology strategy by collaborating with IT and business functions to propose and lead strategic initiatives.

• Establish and enforce governance mechanisms, such as Architecture Review Boards (ARBs) and Centers of Excellence (CoEs), to ensure best practices.

• Advise business stakeholders on the adoption of digital technologies to improve business performance.

Technical Architecture & Oversight

• Serve as a key technical consultant by providing architectural review and oversight for products and projects.

• Define and review technical architecture, including microservice and cloud migrations, deployment strategies, and data migration plans.

• Enforce common, reusable architectural frameworks and development platforms to ensure consistency and efficiency.

• Support product teams in modernizing their architectural landscape and processes to align with the latest technology trends.

Stakeholder Management

• Act as the primary technical point of contact for stakeholders across Canada and North America, including IBS Canada, IBS offshore teams, and clients.

• Manage relationships with flagship customers, enabling them to influence the product roadmap while ensuring they benefit from community enhancements. Project Delivery & Collaboration

• Ensure the successful and on-schedule delivery of projects within budget, maintaining client trust and strengthening the company's reputation.

• Collaborate effectively with multiple product verticals within the organization to facilitate cross-functional success.

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