Job Description About us IDN-Canada is a leading security and door hardware distributor providing security products, access control solutions and more to security professionals across Canada. We are currently looking for an Operations Support to join our Toronto, ON team.

The Operations Support is responsible for supporting daily operational \& administrative functions across the organization. They will play a crucial role in data entry, records management, and communication coordination between branches \& vendors to ensure efficient \& effective operations.

A Day in the Life:

Print, maintain, and archive vendor invoices, forwarding approved ones to the purchasing team for shipment receipt.
Review vendor invoices, ensuring receipt matching, and follow up on missing invoices or prompt payment discounts.
Approve inventory receipts, prioritize flagged POs for prompt payment discounts, and estimate additional charges (freight, duty, etc.).
Calculate freight charges, maintain records of POs awaiting invoices, and assist AP with receipt-to-invoice matching issues.
Address branch staff inquiries, handle freight invoice disputes, and assist with vendor claims or corrections.
Learn the receiving process to provide backup support, including merchandise check-ins and posting POs.
Process "Direct" PO receipts and ensure accurate customer invoicing while supporting operational staff.

What You Bring:

Strong organizational skills and attention to detail, especially with file maintenance and document tracking.
Excellent communication skills to effectively liaise with vendors, purchasing, warehouse, and accounts payable.
Proficient in Microsoft Office Suite.
Problem-solving skills and the ability to prioritize \& handle multiple tasks effectively.
Ability to work independently and as part of a team.
Willingness to learn \& grow within the company.

What We Provide:

Competitive salary with monthly \& yearly bonus opportunities
Life, health, dental, and vision insurance for you and your dependents
Retirement plan options with company matching
Paid time off and holidays
Full training \& resources to build your skills and knowledge
Professional development opportunities
Friendly and supportive work environment

Join us today for a long-term career opportunity within a supportive and dynamic company!

Full-time position. Typical hours are Monday to Friday, 8:00am to 4:30pm.

Due to the nature of our business and products carried, candidates must be bondable with no criminal record. Must be legally authorized to work in Canada.

IDN-Canada is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at IDN-Canada are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by the laws or regulations in the locations where we operate Company Description We are a national business to business distribution company with multiple locations across Canada specializing in security hardware, access control, locksmith tools \& accessories, as well as doors, frames, \& architectural hardware. With ten divisions across Canada, and 50 more in the US, we are a leading North American distributor.

We are a national business to business distribution company with multiple locations across Canada specializing in security hardware, access control, locksmith tools \& accessories, as well as doors, frames, \& architectural hardware. With ten divisions across Canada, and 50 more in the US, we are a leading North American distributor.

IDN-Canada

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