At KI, we believe knowing our customers helps us serve them better. We listen. We observe. We understand that each customer has unique needs. So, we pride ourselves on helping our customers make smart furniture decisions by offering expert advice, design options and personalized solutions.Since 1941, we’ve positioned KI as the furniture company that best understands the furniture industry and is committed to providing customers with the smart solutions. By targeting specific markets with solutions for business furniture, university furniture, educational furniture, healthcare furniture and government furniture, we can quickly respond to our customers’ unique needs – including the choice to procure furniture according to what fits their ordering and fulfillment process. That’s why we say we offer far more than furniture. We’re Furnishing Knowledge. Job Description Lean Process Manager (LPM) POSITION HIGHLIGHTS

TITLE

Lean Process Manager

DEPARTMENT

Phoenix (Production)

LOCATION

KI Canada

REPORTS TO

Operations Manager

DIRECTLY MANAGES

Production Technicians

EXEMPTION STATUS

Exempt

DATE CREATED

10/01/2014

DATE OF MOST RECENT UPDATE

9/8/2025

POSITION OVERVIEW

Responsible for managing the operation of a product line which includes but not limited to, safety, daily targets, manpower, vacation, policy enforcement and performance appraisals.

ESSENTIAL FUNCTIONS

% of Time

35%

Planning: Maintain a safe and efficient work environment. Train new employees and/or cross train existing employees to assure an adequate number of technicians required to meet daily target with excellent quality. Review production forecast.

40%

Operational: Communicate with team members, peers, support staff and department managers to ensure on time delivery of product. Ensure Operations Manager is aware of any situation that may have an impact on production.

Engineering: Implement and assist in the success of 6S, Value Stream Mapping, Kaizen and cellular manufacturing methods.

20%

Administrative: Monitor the day-to-day activities of technicians to balance labour, efficiencies and scheduling. Maintain high standards and implement cost saving ideas. Ensure accuracy of timecards. Attend meeting as required.

100%

QUALIFICATIONS

KI

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