We are looking to hire a Full-Time Front Desk Associate (FDA) at our Myo - Liberty Village location, with an ideal start date of April 28th.

Myodetox - Liberty Village(99 Atlantic Ave. #102 , Toronto ON)

As a key member of our front desk team, full-time FDAs work 30+ hours per week , delivering exceptional hospitality, managing clinic operations, and supporting our team of expert clinicians. The ideal candidate will have AM/PM and weekend availability , working 4 daysa week.

FDAs at Myo play a vital role in creating a seamless client experience while actively contributing to the clinic's sales objectives.

What You'll Do:

Provide all clients exceptional service and hospitality in line with Myodetox standards
Introduce new clients to our service offerings with clear, on-brand messaging via phone, walk in, written communication
Constantly monitor and manage the clinic schedule including implementing best practices around shift optimization, initial booking strategy and waitlist management
Ensure all claims, invoices, transactions are submitted and filed accurately.
Maintain clean, consistent client notes for seamless service to each client
Consistently monitor and maintain clinic organization and cleanliness: this may include regular sanitization of the space, cleanup of movement tools and equipment, wipe down of surfaces, replenishment of clinician pods and treatment rooms, and other necessary tasks
Engage in any tasks related to client follow up, business driving or marketing initiatives as assigned
Maintain consistent communications with all other FDAs and clinic staff to ensure seamless handoff from one shift to the next
Share insights from daily shifts, clinician and client feedback to Operations Lead as relevant

Who We're Looking For:

You have 1+ years of experience working in a customer service and/or hospitality role
You must be able to work a minimum of 4 shifts per week (equivalent to 30+ hours per week)
You care deeply about ensuring positive client interactions and experiences
You are proud of the team and workspace you're a part of, exemplified through a well maintained, presentable clinic
You pay attention to every detail - small or big. After all, how much we care is the fuel for our passion
You're passionate about the work we do, the services we offer and can clearly communicate the long term value to our clients
You perform your job duties with consideration and care for business driving booking strategies
You thrive in a fast paced environment
You are innately curious, always seeking to solve problems, answer questions and better your work product
You show up as your authentic self day in and day out, making your voice heard
You prioritize your own physical and mental health so you can show up as your best version in the workplace

Myodetox Benefits + Perks:

100% Employer-Paid Extended Health Benefits for all full-time employees (must work a minimum of 30+ hours/week to qualify)
Group RRSP with Profit-Sharing Employer Match
Discounted Pet Insurance through SPOT
Complimentary paid staff treatment sessions
Bonus payout for referral of new team members
Subsidized mental health support through our EAP - Homewood

$18.50 - $21.50 an hour

Apply today - here's what you can expect

Our Hiring Process

We believe in creating a thoughtful and engaging hiring experience---just like the client experience we provide at Myo. If your application is selected, you'll have the opportunity to meet with our Operations Lead for a great conversation about your background in client services, your accomplishments, and what drives you.

This is also your chance to dive deep into your customer service and administrative experience, align with our Myo values, and explore how you can grow with us. Plus, you'll get to see our beautiful clinic firsthand and get a feel for the vibrant environment you'd be a part of!

We're excited to meet you and explore the possibilities together!

Why Myo?

At Myo, we offer a dynamic and collaborative environment where exceptional service meets meaningful impact. As a Front Desk Associate, you'll be the face of our clinics---creating a welcoming atmosphere, supporting our clinicians, and ensuring every client has an outstanding experience.

Join us in helping people move better, feel better, and Futureproof Their Bodies.

Core Values and Principles:

At the heart of our operational ethos lie our core values, encapsulated by a commitment to:

* Care Deeply (Empathy)

* One Team, One Dream (Collaboration)

* Make it Count (Focus)

* Set the Pace (Ambition)

* Never Stop Learning (Curiosity)

Myodetox Group

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Full-Time Front Desk Associate - Liberty Village