Required to oversee hardware deployment projects in Retail and Hospitality environments. This role originates in the Plan Phase and extend through the Deployment Phase of the Project Management Governance Process; Oversight of Project from Concept Phase through Deployment via other Project Managers
Decompose projects into time-phased elements and prioritize key deliverables; Assumes full accountability for overall success of a project through deployment.
Define project goals and objectives; Identify customer requirements; Identify resource requirements; Develop project budget; Ensure headcount and capital dollar resources are identified for all project phases; Track incurred and projected expenses against program plan and report to management.
Prioritize resource allocation; Assist with resource negotiation; Manage cost/schedule/resource variances
Produce project documentation; Establish/maintain project information system; Monitor and control project
Managing P\&L and cost. Providing project performance reports and outlooks.
Manage Installation Key Performance Indicators (KPI's)
Review and monitor vendor performance; Assure compliance with WCS Governance standards, WCS strategic plan, and operational priorities
Develop and be accountable for the overall project plan; Ensure resources are committed and engaged for all project phases
Primary function of role is translating customer IT services requirements into customer solutions/contracts that secure customer loyalty, drive acceptable profit margins and are delivered with fidelity
Position writes and owns the supporting statements of work on behalf of WCS and is chartered with identifying and mitigating deal risks from opportunity qualification through negotiation; Role requires strong project management skills and leadership in a dynamic and deadline driven environment
Required to qualify and develop a solution that is mutually acceptable to the client and NCR
Required to assist sales with growing the revenue (within existing and new accounts) and ensuring the integrity of the WCS operation is not compromised; Position provides thought leadership around market-based pricing strategies and is fully accountable for the operational and legal terms agreed to in the services agreement and SOW
Ensure the appropriate due diligence is carried out both with the client and within the proposed NCR delivery organization
Provide sales team with technical and service presales support; Prepare and deliver services presentations to current and prospective customers
Drafts and manages any necessary contracts using NCR standard templates, modifying if necessary to reflect any non-standard terms and conditions approved per the Bid Review process
Negotiates directly with customers and contractors

NCR Corporation

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Senior Project Manager