Role Description

This role involves ensuring the quality of software solutions in an Agile environment.

• Regularly create and update test scenarios/cases
• Review software requirements & designs to identify user flow gaps and opportunities for software quality improvement
• Identify and clearly report on defects and unintentional software behavior
• Perform manual testing for our web and mobile applications
• Perform isolation testing and conduct root cause analysis for our web and mobile applications as needed
• Meet deadlines and have all required testing activities complete prior to release
• Employ various testing techniques when needed (API, performance, accessibility, localization testing)

Qualifications

• Previous experience working with software solutions and promoting its quality, ideally in an Agile environment
• Basic understanding of the Software Development Life Cycles (SDLCs)
• Verbal and written communication skills, especially when communicating and writing defects in a language that audiences of different backgrounds can understand
• Troubleshooting and root cause analysis skills
• Strong attention to detail
• Ability to work independently and collaborate well with other team members remotely
• Effectively able to work in a fast-paced environment
• Documentation writing skills
• Comfortable taking quality ownership and contributing to preventing problems

Company Description

Qualifacts is a leading provider of behavioral health, rehabilitative and human services software and SaaS solutions for clinical productivity, reporting, billing, and business intelligence for the health care industry.

• Founded over 20 years ago
• Headquartered in Nashville and Tampa
• Committed to creating an inclusive environment for all employees
• Expanding its portfolio to support the patient continuum, from the initial appointment request to final billing and reporting