Job Description

Leadership

What you'll do

Continually motivates team and performance through recognition programs, store contests, customer compliments, etc
Provide mentorship to teams and influence continuous growth, exemplifying our leadership brand
Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information
Develop and lead recruiting and hiring strategy for store, maintain a complete team

Operations

Demonstrate and follow up on execution of PartSource visual compliance standards, store maintenance and pricing standards
Responsibility to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control
Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards
Create and / or monitors the creation of efficient store weekly scheduling for both sales and support functions
Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles
Executes and or delegates delivery of planograms, and merchandising directives
Ensures accurate execution and completes daily review of shipping /receiving/ returns processing and documentation according to company policies
Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles

Customer Service

An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same
Supports the commercial sales team by providing customer service support
Ensures and leads execution of the customer experience, and provides resolution for all customer concerns

Training

Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
Create development plans and conduct annual appraisals for management team; to improve any performance gaps
Complete and hold team accountable to complete required training within timeframes
Able to work retail hours including scheduled evenings, weekends and holidays

Who You Are

Business Savvy -- you have a customer focused mindset and can plan, execute, and drive sales
Leaders -- you lead by example and have a passion for coaching, developing, and inspiring your team
Culture and brand ambassadors -- you love the work and take pride in our brand

What You Bring

Minimum of 4 years of experience in a retail environment with 12- 24 months in a leadership role
Fundamental computer skills an asset
Passion for automotive or automotive enthusiasts
Strong knowledge of automotive parts aftermarket industry
A good base of knowledge of automotive operating systems including point of sale
Assets:
Possession of a valid driver's license is an asset
Automotive Training or Certification is an asset

About Us

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

PartSource

About Us

Latest Jobs

Assistant Store Manager