At Prologis, we don’t just lead the industry—we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one—not just shaping the future of logistics but building what comes next. Job Title: Property Management Coordinator Company: Prologis Property Management, Real Estate & Customer Experience Coordinator: Toronto, Ontario, Canada (In person) A day in the life As a Real Estate and Customer Experience Coordinator, you would be part of a Customer Experience Team (CET) that strives to provide best in class service to customers in over 14 million square feet of industrial buildings in the Greater Toronto Area Market. Our customer base is diverse and we’re looking for someone who enjoys working with some of the biggest names in e-commerce logistics and warehouse operations as well as smaller shop operations. The ideal candidate thrives in a fast-paced, customer-centric environment, where they’ll balance multiple priorities and respond to internal and external customer needs. Key responsibilities include: Provide operational and communications support to enable the CET to dedicate more time to meeting their customers’ needs. Coordinate customer support requests & maintain customer payment information and provide actionable insights for the CET. Coordinates and maintain vendor contracts and payments. Prepare annual payment schedules for tenant distribution. Maintain accurate records for a variety of areas including utility meters, lockboxes, fire alarm codes, and customer contact information. Manage all utility payments and account transfers. Review and post monthly rent charges & enter work order tickets and process accounts payable in various programs. Work with property manager (Real Estate & Customer Experience Manager), maintenance technician, and vendors to coordinate the completion of work when maintenance requests are received or solve property management issues. Adhere to Company property management policies and procedures, codes, regulations and governmental agency directives. Maintain compliance by ensuring all property records are maintained in accordance with all legal requirements and Company policies and/or practices. Building blocks for success Requires a High School Diploma or General Education Degree (GED). 3+ years of experience in administrative role, customer service, real estate or related field. Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with internal and external customers, team members, and external partners to complete various projects and assignments. Strong organizational and time management skills, with the capacity to prioritize tasks and meet deadlines, with a sense of urgency and follow-through. Good mathematical and analytical skills. Proficient knowledge of Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook). Positive, proactive work ethic and attention to detail. Show tact, discretion, confidentiality and good judgment in handling sensitive and confidential matters and documentation. Preferred: Valid driver’s license and the ability to travel to multiple properties. Knowledge of CRM systems as Yardi, salesforce. Proficiency in French. Familiarity with real estate processes and documentation, such as purchase agreements, leases, and property management responsibilities. Hiring Salary Range of: CAD$54,000 - $75,000. Salary and whole compensation package (bonus target) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. People First As a successful global enterprise, Prologis has never lost sight of what matters most - our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and dedicate both time and resources to leadership development. Our team is intentional about cultivating a culture rooted in diversity, equity, and inclusion so that everyone at Prologis feels a sense of belonging. Employment Type: Full time Location: Toronto, Ontario, Canada Additional Locations: We are builders, thinker and doers—creating more than space, we power global commerce. We seek and attract top talent from around the world and foster a culture where diverse ideas fuel innovation, collaboration and excellence