About Us:

To build a new world of opportunity we bring together the brightest talent to help us build opportunities. We are entrepreneurs and believe in measuring success through results and growing within; talent and hard work never goes unnoticed. At Propel, we are here to change the way employees, customers and shareholders succeed together.

We are a team of passionate entrepreneurs, who foster curiosity and growth in our employees. Our culture is why we've been so successful and why our employees choose Propel to build their careers. Its also why we're one of North America's fastest growing companies and a Best Place to Work.

Join us as we change the way employees, customers and shareholders succeed together.

About You:

As a fast-growing fintech, we stay true to our startup roots. You picture yourself within a vibrant and entrepreneurial organization where your ideas will be heard, and you have an opportunity to showcase your talent. You are motivated by goals, a self-starter and like to wear multiple hats.

Responsibilities

Handle inbound and outbound calls
Use multiple web-based applications for investigation and verification
Review, verify, and update customer's loan application to determine eligibility
Answer existing and potential customer inquiries with accuracy and urgency
Generate new leads through inbound calls from interested applicants and set up new accounts over the phone
Build customer confidence in the services offered by Propel as a subject matter expert
Work as a team to obtain individual and team goals

Requirements

High School Diploma or equivalent
Minimum of 1 year of customer service or call center experience in a sales environment
Excellent verbal and written communication skills in English (Spanish is an asset)
Good knowledge of Microsoft Office and Internet
Demonstrated ability to thrive in a fast-paced and goal-oriented environment
Ability to meet and exceed daily quotas and targets
Able to prioritize workload, handle high call volumes while maintaining a professional and personable approach

Benefits To Joining Propel

Growth and opportunity -- we pride ourselves on promoting from within
Incredible company culture
Competitive salary and health benefits
Comprehensive vacation package
Group health and dental benefits
Group RRSP program
Support for new parents
Diverse and inclusive workplace

Propel Holdings

About Us

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