Work at Radformation

We strive daily to reduce cancer's global impact and help save more of the 10 million lives it claims each year. Our unwavering commitment is to deliver reliable, high-quality, automated solutions that allow clinics to standardize care for every single person in need.

Remote Position - Mountain Or Pacific Time Zone Preferred

Radformation specializes in Radiation Oncology workflow automation. Our solutions save clinics time, eliminate planning errors, and enable them to design the optimal treatment for their patients.

Job Brief

We are looking for a highly motivated individual who has a passion for IT systems and problem-solving. The IT Installation Specialist will help clinics solve specific problems, install and upgrade Radformation software on hospitals' servers, attend technical calls with clinics, and troubleshoot clinical technical issues that may arise. As the IT Installation Specialist, you will develop relationships with clinics and incorporate your technical knowledge to the engineering team to create clinics' dream products. With your clinical IT background, you will have the ability to improve efficiency in Radiation Oncology clinics throughout the country.

Responsibilities Include

Work with clinics to understand their technical issues and provide a solution independently and/or with the help of the programming team
Support the sales and success teams by installing and upgrading clinics
Work with hospital IT departments as the technical expert representative
Complete IT documents as requested by clinics
Aid the clinical customer support representatives as needed
Assist team members in troubleshooting internal IT issues

Abilities

Enthusiastic about learning new technologies and sharing them with the healthcare community
Understanding of treatment planning and radiation oncology clinical workflow
Strong organizational skills and ability to work independently
Highly motivated to help clinicians improve their workflow
Excellent communication skills to assist customers via phone and web meetings

Required Experience

Minimum 5 years experience of clinical radiation oncology IT
Experience with Radiation Oncology Treatment Planning Systems and DICOM Modalities
Strong experience supporting clinical applications and their infrastructure: client/server/storage/network
Strong critical thinking skills
Positive attitude

Preferred Experience

7 years experience of clinical radiation oncology IT
Cybersecurity experience
Customer service experience

What makes us so RAD?

Cancer transcends any individual differences we may have. That's why at Radformation we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity workplace and an affirmative action employer.

Salary listed is in USD for US-based employees and will be commensurate with experience. Salary range will vary for international candidates and be commensurate with experience and geographical location. #J-18808-Ljbffr

Radformation

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