Qualifications

Experience

Minimum one (1) year of experience working in an office environment.
Experience working on computers with software packages including; Excel, Word, and Outlook.
Experience working with various databases.
Ability to complete tasks independently and efficiently.
Ability to work collaboratively in a team environment.
Strong interpersonal skills with the ability to form professional working alliances.
Strong written and oral communication skills.
Ability to adapt to new situations.
Effective time management and organizational skills with the ability to prioritize.
High attention to detail.
Understands budget and allocation of resources.
Emotional competence and self awareness.
Strong problem solving and decision-making skills.
Open to continuous education and learning and development opportunities.
Proficient computer skills.

Duties and Responsibilities

Answer and direct calls on main switchboard.
Process incoming and outgoing mail
Books facilities and meals for agency training.
Responsible for sending and updating agency training Outlook invitations.
Assists Group Living/Supported Living Directors with administrative duties relating to large meetings and/or workshops.
Prepare and maintain participant files.
Manage participant filing system including; filing, tracking files, and archiving.
Enter and update participant information, including processing, tracking, and recording referral memos, admissions, transfers, discharges, and reporting in applicable databases
Obtain authorization for purchase orders and invoices. Process, distribute, and track purchase orders and forward to accounting or external providers.
Develop, maintain, and update documentation and correspondence such as; reports, letters, and forms. Complete all documentation clearly, accurately, and in a timely manner.
Distribute agency reports, forms, and correspondence to the appropriate person, department, or external stakeholders.
Ensure the reception area is tidy and presentable.
Perform other related duties as assigned.

Leadership

Provide leadership and training to new employees.
Display positive role modelling, agency values, and fairness.
Ensure policies, procedures, and agency standards are being met.
Maintain office supply inventory and order office supplies as needed. Submit receipts and reconcile expenses for office supplies.
Ensure maintenance of office equipment and arrange for repairs and service as required.
Facilitate the collection of budget projections and monthly budget reconciliations and forward to accounting.
Maintain, promote, and reinforce safe work habits, practices, and procedures.
Adhere to written or verbal agency and government regulations, policies, practices, and instructions.

Additional Requirements

eQuest

Ranch Ehrlo Society

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