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About Us
Location: Remote (Eastern time zone preferred)
Position Type: Part-Time or Full-Time
Reports To: Creative Director
About Shop Innovator
We’re a boutique digital agency specializing in scaling high-ticket,
brick-and-click Shopify brands. Our clients sell premium physical products—think
fire pits, backyard greenhouses, artisan rugs, and Hi-Fi audio equipment. We
help them transform underperforming online stores into polished, high-converting
brand experiences that build trust and increase revenue.
Our mission is simple: turn browsers into customers.
Who We’re Looking For
We’re hiring a conversion-savvy eCommerce content specialist who can write like
a strategist and think like a buyer. You're not just a writer—you’re a digital
sales architect. You understand the emotional complexity of high-ticket buying
decisions and know how to use content to build trust, clarify value, and guide
people to purchase.
This is not a junior copywriting role churning out generic SEO blogs. You’ll
collaborate with our creative and strategy teams to craft high-impact content
that directly supports our clients’ sales and marketing goals.
Responsibilities
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Write conversion-optimized website content: product pages, collection intros,
About Us pages, and landing pages.
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Collaborate with our email marketers to develop content that can be used in
campaigns & flows.
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Collaborate on quarterly promotion plans and content calendars across
multiple client accounts.
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Interview business owners and customers to craft authentic customer stories
and testimonials
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Optimize existing content for clarity, hierarchy, and engagement (not just
keywords)
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Ensure brand voice consistency across all assets.
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Apply best practices in high-ticket UX writing, persuasive frameworks, and
storytelling for luxury/premium brands
What You Bring
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3+ years of e-commerce copywriting experience, preferably in home, garden, or
luxury consumer categories
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Proven success writing for high-AOV or considered-purchase products ($500+)
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Deep understanding of the Shopify platform and customer buying behavior
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Experience writing for multiple stages of the customer journey: awareness,
consideration, conversion, and retention
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Ability to balance brand personality with conversion goals
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Comfort working with project management tools like ClickUp
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Self-directed, reliable, curious, and coachable
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Bonus: Familiarity with Klaviyo, Hotjar, or GA4 data to inform copy decisions
This Role Is Ideal If You...
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Are a strategic thinker who sees content as part of a bigger conversion
system
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Have an eye for online store UX, not just words
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Are obsessed with clarity, trust-building, and hierarchy
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Enjoy working with small, collaborative teams
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Love helping good brands grow with great storytelling
What You’ll Get
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Flexibility: Work from anywhere on a schedule that suits you
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Meaningful projects: Work with purpose-driven premium brands
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Growth: Collaborate with a team of seasoned strategists, designers, and
marketers
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Predictability: Join a team that plans in 90-day cycles (no chaos culture)
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Creative freedom: Your insights are valued—not micromanaged
How to Apply
Send your portfolio, resume, and a short Loom video telling us why you're a
perfect fit for this role to hr@shopinnovator.com.
Bonus points if you include a sample of:
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A product or About Us page you wrote for an e-commerce brand