Hi, I’m Milena, Senior Talent Acquisition Specialist at Sundae Creative. Thanks for clicking on our job opening! I joined the Sundae team when they merged with Dulcedo Management over a year ago, and what a ride it’s been! If we get to meet during this process, I’ll be happy to share all about us, but for now, here’s a bit of insight. Founded by 2 incredible entrepreneurial minds and rock stars, Karine Idrissi and Kristina Argento, Sundae Creative has always been ahead of the curve in PR. Our specialty lies in blending the best of traditional and digital strategies for communications and media relations. With teams organized by areas of expertise, we tackle today’s challenges head-on, providing our clients with unmatched visibility and leveraging the most advanced tools in the future of PR. Currently, our teams cover strategic communications, influencer marketing, social media, and design. Our clients span across industries from beauty, fashion, and lifestyle, to both the sexy and unsexy, no matter the industry, we know how to tell the right story and have fun doing it!

As now a part of the larger Dulcedo Group family, one of the key denominators among us is that we are caring and passionate individuals driven by a desire to be agents of change. When you join Sundae, you’re becoming part of a tightly knit community that genuinely cares about the happiness and success of one another. You’re also stepping into an environment that prioritizes employee development, growth, and well-being. I couldn’t recommend this workplace more!

The Opportunity As an Account Manager joining our Strategic Communications team, you will play a pivotal role in managing client accounts and driving impactful communications strategies. Your strategic counsel and innovative approach will help craft tailored, integrated communications plans that effectively deliver our clients' messages to their target audiences. Reporting directly to your Account Director, you will strengthen existing client and media relationships while building new connections in the ever-evolving PR industry.

Scope of work: Manage a portfolio of clients' PR accounts, serving as the primary point of contact and providing strategic guidance to support their public relations and influencer marketing initiatives. Cultivate and nurture relationships with both existing and prospective clients, understanding their needs and objectives to deliver tailored PR solutions. Develop and maintain relationships with key media contacts, journalists, and influencers, understanding their needs in order to facilitate earned coverage Liaise with clients to coordinate press campaigns, creative projects, events and other PR solutions, ensuring alignment with their objectives and brand messaging. Develop and lead innovative, strategic and creative ideas to clients, leveraging industry trends and insights to enhance brand awareness. Brief clients on our strategic approach and provide regular updates on PR activities, analyzing coverage and delivering comprehensive reports. Design and execute the development of impressive PR events in our clients key markets, including vendor outreach as well as budget & large scale activations management. Stay abreast of current PR trends and tools, incorporating innovative strategies into client campaigns. Spearhead both traditional PR and influencer driven projects, developing news angles, stories, and pitches to elevate client profiles. Manage a high level of client interaction and mentor junior staff members to ensure the successful execution of PR initiatives.

Your profile: Bachelor's degree or Graduate diploma in PR, communications or a related field. 3+ years of previous experience in PR account management working in an agency setting. Previous experience working with lifestyle brands including but not limited to the following industries: fashion, beauty, travel, tourism, design, food & beverage. Established media list and strong media (traditional and digital) relations within the lifestyle, beauty, and fashion industries and proven ability to secure impactful media coverage. Professional-level proficiency in French and English, or full bilingualism, is a fantastic bonus! Skilled communicator and presenter, with a knack for crafting compelling stories and analyzing data to drive PR strategies. Highly organized with a proven ability to juggle multiple accounts and meet tight deadlines in a fast-paced environment. Proactive and adaptable, thriving on taking initiative while valuing feedback and maintaining open, transparent communication with the team. Passionate about collaboration and team success, bringing a positive and solution-oriented approach to every project. You thrive in a fast-paced, performance-driven environment—you’re energized by hustle and bustle, and love making things happen. You’re excited about learning and continuously growing in the PR and influencer marketing world, especially within the beauty, fashion, and lifestyle industries.

Perks! At Sundae Creative, we're happy to prioritize work-life balance like no other by offering Unlimited Vacation. Yep, you read that right. Allowing you to focus on making every day count rather than counting the days! Experience the joy of Freestyle Fridays, where we wrap up work at 2:00 PM every Friday. Benefit from Comprehensive Insurance that covers dental, vision, and medical needs for you and your loved ones after just one month. Join a vibrant and supportive team that shares a deep passion for fashion, beauty, and all things lifestyle! Join our tight-knit team, where we highly value respect and collaboration as part of our awesome corporate culture. Explore numerous internal advancement opportunities in our rapidly growing company, where the sky's the limit! As a division of Dulcedo Management, Sundae Creative offers the best of both worlds: the dynamic environment of a startup bolstered with the additional support of Dulcedo's 15+ years in the industry.

We look forward to hearing from you! While we appreciate all interest, only those candidates selected for interviews will be contacted. Please ensure your resume is attached to your application.

This job posting is for an existing vacancy and represents an immediate opportunity to join our team.

Sundae Creative

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Account Manager - Strategic Communications