Location:

3267 Mainway, Burlington, Ontario L7M 1A6 Canada

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.

U-Haul Offers:

Paid holidays, vacation, and sick days, if eligible
Career stability
Gym Reimbursement Program, if eligible
Opportunities for advancement
Valuable on-the-job training
Complete Benefit Plan, if eligible
RRSP payroll deduction plan
Deferred profit-sharing plan, if eligible
You Matter Program (EAP)
Mindset App Program
Wellness Programs
Discounts on Apple products, Dell computers, hotels, and more

Reservation Manager Agent Responsibilities:

Assist with calls from and to customers.
Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
Assist with the Company's U-Box portable storage product.

Minimum Qualifications:

High school diploma or equivalent
Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
Proficient in customer service, time management and multitasking

Uhaul

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Reservation Agent (in office)