Overview

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Urban area
Business sector
Private sector
Sales

Responsibilities

Tasks

Advise clients on advertising or sales promotion strategies
Answer written and oral inquiries
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Perform general office duties
Receive and log complaints
Answer clients' inquiries and provide information
Consult with clients after sale to provide ongoing support
Perform data entry

Experience and specialization

Computer and technology knowledge

Database software
Internet
MS Excel
MS Outlook
MS Windows
MS Word

Type of experience

Call centre

Additional information

Security and safety

Driver's validity licence check

Transportation/travel information

Own transportation
Own vehicle
Valid driver's licence

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Overtime required
Tight deadlines
Work under pressure
Repetitive tasks

Personal suitability

Punctuality
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Organized
Reliability
Team player

Benefits

Financial benefits

Group insurance benefits

YardWorx

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