Bilingual Learning Specialist

Telus • Montreal, Quebec, Canada • 12h ago

Description Join our team

Manage, design and develop training materials and learning solutions to ensure documentation and programs are current and relevant given market changes and evolution
Proactively identify opportunities in training curriculum given business developments and evolutions
Deliver training events and learning solutions using all mediums including onsite, e-learning, virtual facilitation, and blended models
Use in-depth knowledge on settings, configurations, add-on modules, and pricing to ensure stores are maximizing the efficiency of their pharmacy application
Consult on complex implementation projects and collaborate with the stakeholders at varying levels of seniority to understand objectives/strategies and desired results
Travel across Canada to provide onsite training and project support when needed, ensuring appropriate travel arrangements to allow for prompt scheduled arrival at pharmacies
Maintain organized, detailed documentation for training assignments, as well as tracking and reporting on opportunities when necessary
Identify and escalate issues quickly through appropriate channels
Work independently and take initiative to solution new challenges faced by the team
Thrive and promote a team environment of collaboration and cooperation, as you help maintain our core supportive team culture

Qualifications

Fully Bilingual in English and French, written and oral skills
Excellent interpersonnel and communication skills
Has strong coaching, facilitation, and teaching skills
Proven expertise using and troubleshooting the Kroll pharmacy applications
Experience working in a pharmacy environment
Excellent problem-solving and analytical skills
Excellent organizational and time-management skills, with demonstrated punctuality and reliability
Ability to work independently and with minimal direction
Resilient, agile and flexible to change
Demonstrates a focus on the best interest of the customer and delivering exceptional customer experiences
Experience working with data conversions to the Kroll software from other pharmacy software solutions
Has a valid driver's license, has unlimited access to a vehicle, and can legally rent a car in all provinces and territories
A demonstrated knowledge in troubleshooting Kroll software issues
Experience in adult education or in designing training programs
Experience working with other pharmacy solutions or tools
Familiarity with Salesforce and Google tools
Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning \& development opportunities to develop your skills
And much more ...

A bit about us

Telus

Related Jobs

Global Market Research Specialist

BRP • Montréal, Québec, Canada • 12h ago

Automotive

12h ago

Sales Vice-President - trade, broadcasting and other services

Janor Imports • Montréal, Quebec, Canada • from C$ 200k / year • 18h ago

Clothing

18h ago

Retail Sales Manager

Kb Pure Professional Inc. • Saint-Laurent, Quebec, Canada • from C$ 33 / hour • 18h ago

Beauty

18h ago

Technical Sales Representative

Davis Controls Ltd • Saint-Laurent, Quebec, Canada • C$ 80k - C$ 100k / year • 19h ago

Sales, Trades and Services

19h ago

Sales Broker - Wholesale

Nutrition NutriaPharm Inc • Brossard, Quebec, Canada • from C$ 33 / hour • 19h ago

Sales, Trades and Services

19h ago

Computer Software Sales Representative

Percy Miller • Montréal, Quebec, Canada • C$ 40k - C$ 90k / year • 20h ago

Sales, Trades and Services

20h ago

Ingénieur(e) Direction Environnement et Développement durable

Technogenie Ressources inc • Saint-Lambert, Québec, Canada, CA • 1h ago

Information Technology and Telecom

1h ago

Programmeur(se) en automatisation de bâtiment

Technogenie Ressources inc • Laval, Québec, Canada, CA • 1h ago

Information Technology and Telecom

1h ago

Senior Specialist Safety and Operations Data

IATA • Montreal, Quebec, Canada • 12h ago

Research

12h ago

application architect

Blitz TI • Montréal, Québec, Canada • 12h ago

Finance

12h ago