Data Center Operator

eStruxture Data Centers • Vancouver, British Columbia, Canada • 2d ago

people

Develop, maintain, and adhere to procedural and technical documentation
Respond to fault conditions, diagnose, and assist with root cause analysis/repair/remediation
Management of local data center infrastructure and asset lifecycle
Compliance with relevant SSAE 18, ISO and PCI controls
Participate in weekly change management meetings, presenting to the Change Advisory Board, working with vendors to create supporting MOPs
Identifying areas for operational optimization, adhering to best practices
Monitoring of local data center infrastructure
Supporting daily site operations
Vendor/Contractor coordination and supervision
Ensure timely resolution and/or escalation of customer issues
Ensure physical and remote security policies and procedures are being strictly followed
Create trouble tickets, log site visitors, and carry out shipping and receiving procedures
Provide best in class customer service
Maintain cleanliness of the data center and facility areas
Rack and stack various IT hardware into racks.
Install and test copper and fiber cables throughout the data center and various computer rooms.

Experience

4 years' experience in data center, facility, or in mission critical environments.
Experience working with Mechanical and Electrical systems, including BMS/EPMS and BAS systems \& software.
Experience with ticketing systems and ITIL principles*
Electrical certifications -- Journeyman Electricians, Electrical Engineering Technologist etc.*
Mechanical/HVAC certifications *
CPR, AED certifications
Ability to obtain Reliability Clearance Status ( 5 years Canadian residency)
ASP training *
Excellent written and verbal communication skills
Extremely process driven and high degree of quality, precision and care needed.
Understanding of Data Center Tiering classifications (UTI) as well as thermal guidelines and policy (ASHRAE TC9.9 etc.)
Able to deliver independently and take lead on local initiatives
Strong organizational skills, with the ability to multi-task and prioritize
Proficient with Microsoft Word, Excel, Visio, and PowerPoint
Physically able to lift up to 55ibs, climb ladders/work at heights
Strong Knowledge of power, mechanical, and life safety systems
MV/LV Power Distribution Equipment, UPS's, ATS's, Emergency Generator Systems, Automation/PLC's/VFD's etc.
CRAH's/Chiller/AHU's/FCU's, condensers, pumps, compressors, control logic etc.
Strong troubleshooting \& analytical skills along with BMS/EPMS/CMMS operator knowledge
Any of the above-mentioned would be considered as an asset*

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