POSITION HIGHLIGHTS TITLE DEPARTMENT LOCATION REPORTS TO EXEMPTION STATUS POSITION OVERVIEW
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Enter and audit both Inter-company and customer orders
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Clarify any unclear details regarding customer orders
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Scan acknowledgements, PO's and any other relevant documentation into Metaviewer for archival purposes
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Perform quoting, providing accurate costing and margin reports
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File any documents associated with customer service
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Assist with freight, quoting and enquiries, pre and post shipment
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Order status updates
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Install/Repair \& Replace assistance
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Forwarding of Detailed Packing Lists
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Proof of Delivery upon requests
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Coordinate claims of damaged product upon delivery against carriers
Other:
- Other tasks and responsibilities as needed
QUALIFICATIONS Category Requirements EDUCATION EXPERIENCE
- Office experience required
- Preferred manufacturing experience/exposure
CERTIFICATIONS/ LICENSES
KNOWLEDGE/ SKILLS/ ABILITIES
- Computer proficiency especially Microsoft Office
- Ability to work collaboratively as part of a team
- Professional demeanor and attitude
- Ability to exercise good judgement
- Reliable
WORKING CONDITIONS Category Requirements TRAVEL
PHYSICAL DEMANDS
- Ability to sit up to 80% of time
- Ability to climb stairs multiple times daily
ENVIRONMENT
- Office environment (open concept)
- This is an on-site position, with work from home not available
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