As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle high-complexity property insurance claims and medium-complexity accident benefit and bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and extensive discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You advise and assist clients, represent Desjardins and enter the organization into important agreements with clients. Interpersonal savvy is therefore essential.
Responsibilities:
- Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts.
- Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria.
- Settle claims in accordance with the organization's standards, policies and quality commitments as well as the contract terms. Meet deadlines to ensure client satisfaction and avoid penalties.
- Negotiate with all parties involved to ensure smooth claims processing.
What we offer:
- Competitive salary and annual bonus.
- 4 weeks of flexible vacation starting in the first year.
- Defined benefit pension plan that provides predictable, stable income throughout retirement.
- Group insurance including telemedicine.
- Reimbursement of health and wellness expenses and telework equipment.
What you bring to the table:
- General college diploma in a related field.
- A minimum of four years of relevant experience.
- Please note that other combinations of qualifications and relevant experience may be considered.
- Personal claims adjuster's licence.
- Knowledge of French is required.
- Available for travel in the Montreal region.
- Must have a valid driver's licence and access to a vehicle; a company car will be provided.
