What we offer
In addition to competitive wages and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:
- Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
- Three weeks paid annual vacation days, increasing with years of service;
- Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year;
- Fitness membership discount;
Make a difference
Do you see yourself working for one of the largest social housing providers in North America that is dedicated to improving the lives of its residents? Are you a dynamic, service oriented individual who is eager to learn and expand on current skill sets within Resident and Community Service? If this sounds like you, then we have an opportunity you won't want to pass up!
The Clerk Grade 5 will perform a variety of clerical duties in support of the effective and efficient administration of operations within Toronto Community Housing.
What you'll do
- Perform filing, typing, mail and courier services, and other related clerical tasks.
- Log incoming facsimiles, courier material and delivers to appropriate staff.
- Check daily incoming mail for Tenant Parking Registration and Cancellation Forms from different Operating Units (OU) Offices and updates HMS records as needed.
- Date stamp, review and input submitted TCHC documents and follow-up on missing documentation as required.
- Maintain up-to-date records related to non-tenant parking clients.
- Maintain and prepare reports from manual or electronic files and databases.
- Photocopy and collate documents for distribution, mailing and filing.
- Assist department staff as required.
- Sort and file correspondence, records, and various documents.
- Process incoming and outgoing mail, manually and electronically.
- Respond to general enquiries in person and on the telephone.
- Complete all non-tenant parking registrations for walk-in clients.
- Refer other enquiries to appropriate staff, take messages and page staff, as necessary.
- Type form letters, invoices, requisitions, forms, labels, tabs, etc.
- Cut, collate, fold, punch, staple, bind, and package documents and reports using electric cutting, collating and folding machines, plastic binding machine and hole drill in large quantity printing operations.
- This position may require the ability to travel to various work locations in a timely manner.
What you'll need
- Considerable office experience performing various clerical duties.
- Ability to perform routine office duties.
- Ability to type and prepare basic clerical records.
- Ability to lift objects up to 50 lbs.
- Basic knowledge of computerized office systems, including computers, fax machines, photocopiers, scanners, printers, etc., with practical application in word processing, data entry and other software packages.
- Basic knowledge of standard office practices and procedures.
- Good interpersonal skills.
- Good communication skills.
What's next
Once you apply, we'll review your resume and contact you if your skills and experience match the qualifications for the role. If you are selected to move forward, the process will include one or more interviews and/or assessments and reference checks.
Candidates for unionized positions must score a minimum of 70% to pass any interview or assessment and be considered for the next stage of the recruitment process. Successful candidates will be determined based on score and where applicable, union seniority. Not all candidates who score 70% or higher will automatically proceed to the next stage of the recruitment process as this will be dependent on the number of candidates and number of available roles.
