Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture. WHO WE AREWe love books and all things beautiful
We are Canada's Cultural Department StoreBooks are our heart and soul and Great Books are JUST the Beginning...We play by the following rules:We exist to add joy to our customers' lives every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we'd treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate
Job DescriptionThe Project Manager, Construction manages the planning and successful execution of all assigned Store Development construction projects, including infrastructure upgrades and emergency remediations. This position provides expert guidance to cross-functional internal teams as projects are developed, from inception to completion. This role will support our store development process and require close collaboration with our stores and home office teams to complete approved store development projects successfully.
KEY DELIVERABLESSuccessful project initiation, execution, and timely closeout, including deficiency tracking and resolution
On time delivery of all assigned projects, within approved scope and budget
All projects delivered with the high quality that Indigo requires. KEY ACCOUNTABILITIESFunctionalDelivers new store construction, renovations and other capital projects
Works collectively with store development, design, facilities, and retail teams to develop project scope.Builds high-level estimates/budgets and construction schedules/timelines
Actively prepares general contractor tender bid packages for RFQ/RFP process, complete with bid response analysis and report recommendations
Completes bid analysis and provides a recommendation to award
Ensures that all consents from landlords are obtained in a timely fashion
Manages all on-site and in-store construction activities with the agreed design documents
Ensures that all construction activity in open stores has a minimum adverse effect on the retail operation
Oversees, supports, and maintains project schedules for multiple projects at the same time
Plans, schedules, and organizes construction projects from start to finish by specifications, schedule, and budget
Maintains constant dialogue with supervisors and stakeholders regarding the status and progress of projects
Monitors and controls project budgets, ensuring that projects are completed within budget
Continuously looks to value engineer \& recognize cost savings in processes \& practices
Prepares and provides weekly project status reports to senior management, highlighting budget and schedule forecasting and risks, issues and mitigation strategies. Participate in weekly project and construction meetings and communicate internal updates regarding all projects.Collaborates with cross-functional teams to ensure timely identification of project delivery risks or opportunities
Ensures precise, transparent, and timely communication with all parties involved
Experience in contract administration and a good general knowledge of construction law and building codes
Ensures that all construction activities meet quality standards, building codes, and safety regulations
Conducts regular site inspections and provides directions to contractors to ensure work is performed according to specifications
Maintains and updates project files, documents, drawings, etc.Ensures that the project handover to retail operations before merchandising has the minimum possible deficiencies and complies with agreed handover criteria
Oversee post-construction review and assessment to ensure quality standards are met.Effectively manages the timely completion of all end-of-project deficiencies identified by Design, Retail and Landlord.Verifies payments to contractors and vendors and negotiates any proposed change orders
Complete project closeout to ensure timely transition of all as-builts, warranties, and specifications to the facilities team for After Care support.Collects feedback from stakeholders on the process to identify opportunities for improvement and establish best practices for future projects
Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes.Proactively identify and anticipate customer expectations and needs
Embrace and seek out technology that creates high-tech and high touch solutions for Indigo's customers
Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve themPeopleCollaborate with others to drive flexible and iterative solutions, quickly and easily. Share technical knowledge with others and seek to learn from those more knowledgeable than yourself. Help others see the impacts of their efforts and proactively engage other functions to get input.
Encourage others to freely share their point of view and be open to feedbackCulturalModel Indigo's beliefs and convey a positive image in everything you do
Celebrate diversity of thought and have an open mindset
Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
Embrace, champion, and influence change through your team and/or the organizationSCOPEReports to: Senior Project Manager, Construction KEY RELATIONSHIPSInternal:Real Estate, Facilities and Legal departments
Retail and Retail Operations, Store Leadership teams, General Managers and Regional DirectorsStore DevelopmentStore Design, Visual Merchandising and CreativeIT and Loss PreventionExternal:Vendors, Contractors and SuppliersIndustry experts and consultants, Architects and EngineersLandlords and property managers QUALIFICATIONSWork Experience / Education / CertificationsMinimum 5 Years of experience in Construction Project Management (preferably in retail)Bachelor's degree and/or college diploma in Construction or Project ManagementExperience in phased construction projects in open retail stores is required
Construction estimating experience and strong budget analysis
Previous experience working in the skilled trades is an asset, e.g. Red Seal CertificationPrevious experience as a construction site supervisor is an assetA Certified Construction Manager (CCM) is an asset
Project Management Certification (e.g. PMP) is an asset
Competencies / Skills / AttributesProficient in MS Office, Adobe Acrobat and BluebeamCompetent in AutoCAD, Revit or similar tools
Ability to read architectural plans and schematic drawings
Demonstrated knowledge of local building codes, bylaws and permitting processes as well as a strong understanding of construction and architectural principles
Ability to direct and manage all areas of the Project Management Process -- initiating, planning, executing, controlling, and closing projects
Strong written and verbal communication skills
Excellent organizational skills and strong attention to detail
Manage competing priorities, meeting deadlines, and adapting to dynamic work environments
Strong sense of accountability and ownership, with a commitment to advocating for what is right and taking proactive steps to address and resolve issues
Strong team player, able to collaborate effectively with cross-functional teams to achieve organizational goals
Other (travel, Bilingual, etc.)30% travel
Additional information
At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives.
We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need.
Please contact Human Resources at **********@indigo.ca if you require an accommodation at any time during the recruitment process. WELCOME HOME
