Synopsis of the role.
The Head of EPMO will be responsible for establishing and maintaining best-in-class project management practices, ensuring alignment with organizational goals, and fostering a culture of continuous improvement. This role requires a seasoned leader with a proven track record of managing complex projects and building a high-performing project management team.
What You Will Do
Strategic Leadership \& Governance:
- Develop and implement an enterprise-wide project management methodology aligned with industry best practices (e.g., PMBOK, Agile, Lean).
- Establish and maintain a robust project governance framework, including project intake, prioritization, and portfolio management.
- Provide strategic leadership and guidance to project managers and stakeholders across the organization.
- Ensure projects are aligned with the organization's strategic objectives and contribute to achieving business outcomes.
- Develop and monitor key performance indicators (KPIs) to measure EPMO effectiveness and project success.
- Provide regular reports and presentations to senior management on portfolio performance and project status.
- Provide regular project financial forecasts and manage change requests aligned with budgets and best practices.
- Drive continuous improvement initiatives to enhance project management processes and tools.
Project Intake \& Planning:
- Establish and manage a standardized project intake process, including business case development and project prioritization.
- Collaborate with stakeholders to define project scope, objectives, and deliverables.
- Develop comprehensive project plans, including timelines, budgets, and resource allocation.
- Conduct risk assessments and develop mitigation strategies.
- Facilitate project kickoff meetings and ensure clear communication of project expectations.
- Manage portfolio level planning and ensure resource capacity is properly allocated.
Project Execution \& Monitoring:
- Oversee the execution of projects, ensuring adherence to project plans and timelines.
- Provide guidance and support to project managers, resolving issues and removing roadblocks.
- Monitor project progress and identify potential risks and issues.
- Implement change management processes to manage project scope changes.
- Ensure projects are completed within budget and to the required quality standards.
- Conduct post-project reviews and lessons learned sessions.
- Enforce project management standards and best practices across the organization.
- Manage project reporting and communication, ensuring stakeholders are kept informed of project status.
Team Leadership \& Development:
- Build and lead a high-performing EPMO team.
- Provide coaching and mentoring to project managers and team members.
- Foster a collaborative and supportive team environment.
- Identify training and development needs for the EPMO team.
- Conduct performance evaluations and provide feedback to team members.
What experience and you need:
-
Bachelor's degree in Business, Engineering, Computer Science or a related field
-
10 years of project management experience, with at least 5 years in leadership roles overseeing large-scale projects or programs.
-
Fintech/Financial Services experience required
-
Excellent leadership, communication, and interpersonal skills. Strong background in stakeholder management at all levels, including executives and external partners.
-
Proven experience establishing and scaling a PMO in a fast-paced high growth environment.
-
Proven track record leading cross-functional teams and aligning project strategies with business goals.
-
Experience in budgeting, resource allocation, and risk management for enterprise wide initiatives.
-
Experienced with working with project management software tools (Jira, MS Project etc.)
-
Extremely well organized, a team player, self-starter and results oriented
-
(Master's preferred)
-
PMP or PgMP (Program Management Professional) certification
