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Identify opportunities to streamline, scale and continuously optimize initiatives considering the best available evidence.
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Have led and facilitated structured workshops and discussions to gather information from ministry staff, partners and stakeholders.
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Can evaluate, assess, and provide strategic analysis of complex information and initiatives and prepare recommendations and solutions that translate business priorities into implementable actions.
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Experience in Agile methodologies, collaborating with cross-functional teams to deliver iterative solutions
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Experience in working with applications that leverage RESTful or SOAP APIs for data exchange and system interoperability
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Leads the development and implementation of performance measurement frameworks and indicators
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Designs and employs tools and processes to support colleagues and partners in identifying risk, assessing value and developing improvement initiatives
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Skilled with data collection, analysis, and visualization tools and techniques (e.g., MS Excel, PowerBI)
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Consultation and relationship management skills to build sustainable relationships throughout the ministry in order to develop support for strategic planning, business improvement and innovation work
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Led/participated in consultation with cross-ministry partners, stakeholders, and external groups acting as subject matter expert
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Exercise good judgment and communicate effectively verbally and in writing, to maintain and build good relations with colleagues, partners and stakeholders
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Designs tools and processes to support colleagues and partners in identifying, assessing value and prioritizing strategic planning or improvement initiatives
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Have led business case development and/or process improvement initiatives in which you adequately assess opportunities, identify risks, and integrate performance measures
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Have risk assessment/management skills to determine the root cause of issues and create alternative solutions and mitigation and contingency plans
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Have designed and facilitated workshops, meetings and sessions that bring groups to consensus.
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Have led working groups and committees involving multi-level ministry staff and stakeholders through open interactive discussion
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Have verbal and written communication skills to lead consultations with program areas, prepare and present options papers, business cases, and presentations and to provide advice and recommendations to senior management
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Experience with Public Sector ITIL process including incident management, release management, problem management, support models, etc.
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Familiarity with the PMO Stage Gate process as implemented in Ontario Public Sector
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Experience with Service Ontario/Ministry of Government and Consumer Services business processes, gating procedures, project management requirements and business rules.
