What's in it for you
- Annual paid vacation.
- Annual individual performance incentive.
- Defined benefit pension plan.
- Comprehensive group insurance plan to support your well-being from day one.
- Support towards your personal and professional growth with training, mentorship and more.
- An inclusive workplace culture and environment.
About the role What you'll do:
- Lead the logistics of enumerators and data entry necessary for the conduct of surveys.
- Implement processes to ensure the quality, reliability and timeliness of data produced through CMHC surveys.
- Support cross-functional projects and initiatives that relate to survey design and analytics, proposes recommendations, contributes to project planning and operations.
- Play a key role in the development and delivery of training materials.
- Play an important role in maintaining relationships with key stakeholders (survey respondents).
- Collaborate to ensure effective, negotiated and flexible allocation of human resources to meet shifting work volumes and to ensure our ability to respond quickly to changing priorities.
- Play a supporting role in the development (designing/planning) of new surveys and in the execution of surveys and survey-related projects.
- Supervise internal and external surveys staff on daily operational requirements.
What you should have:
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Post-secondary education in Business Administration, Marketing or other field where survey related methodologies are used or equivalent combination of education and experience.
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Minimum of one year of relevant experience in survey coordinator and administrative support in survey and data collection environment.
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Effective leadership skills.
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Knowledge of and experience with survey methods and processes.
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Sound knowledge of data quality control analysis and data management practices.
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Flexible availability during high volume time periods (April through July inclusively), rotating evening and weekend schedules to cover business needs as required.
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Significant experience with Microsoft Excel.
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Experience with Microsoft D365 (CRM).
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Bilingualism (English and French).
Canada Mortgage and Housing Corporation