Organization Specific Duties \& Responsibilities
- Performs data and records research from multiple sources such as property files and computer systems (PRISM, POSSE, AMANDA, IMBL, and VanMap).
- Participates in data entry and compiling of permit documents and records.
- Performs technical and administrative work involving the examination of architectural plans accompanying Development and Building Permit applications to ensure compliance with City by-laws, policies and guidelines.
- Administrative work in preparing correspondence and providing relevant information to the public.
- Answers telephone and counter enquiries from the public and design professionals related to the Sign By-law, Building and Zoning By-laws and related City procedures, and includes a weekly rotation in the department's telephone center.
Qualifications Education and Experience:
- Completion of Grade 12 supplemented by related courses from a recognized technical institute, preferably a Diploma in Building Technology.
- Considerable related technical experience in building construction, as well as some experience in zoning administration and the ability to assess and interpret plans accurately
Knowledge, Skills and Abilities:
- Previous work experience in the construction industry or experience in a design office is desirable.
- Time and project management skills to meet deadlines and manage a large volume of work, with changing priorities, in a flexible manner, often under pressure.
- Ability to deal tactfully and effectively with the public and the ability to handle a sometimes high stress environment.
- Excellent communication skills are required in order to convey information to the public and explain technical matter in lay terms.
- Good writing skills. Must be able to demonstrate accurate keyboard skills and speed.
- Preference will be given to candidates with a working knowledge of City Building and Zoning By-Laws and who have completed Level I certification of the Building Inspectors Association.
- Answers telephone enquiries and includes weekly rotation in the Phone Centre.
City of Vancouver
