Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
The Long-Haul Trucking Claims team is looking for a Long Haul Trucking Claims Adjuster (APD) to join them on a 12-month secondment!
In this role, you will be responsible for investigating both routine and complex physical damage and cargo claims, ensuring prompt and fair settlements.
This position is available in Calgary or Edmonton.
What you'll do here:
- Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable.
- Communicate in a timely and respectful manner with the customer, brokers, claimants, lawyers, and other insurers to resolve claims.
- Investigate and settle Cargo and environmental losses.
- Manage losses throughout Canada and US.
- Ensure all cases are clearly documented and meet any or all legislative requirements.
- Collaborate with our Bodily Injury team on significant losses to mitigate exposure.
What you bring to the table:
- A college diploma or a university degree is an asset.
- Completed or are working toward a Chartered Insurance Professional (CIP) designation.
- A minimum of 2 years experience adjusting commercial auto claims, Long Haul Trucking an asset.
- Ability to handle or oversee moderate to complex claims.
- Ability to communicate and negotiate effectively.
- Excellent customer service skills.
- Strong analytical and decision-making skills.
- A friendly and positive attitude.
- Excellent time management skills.
- Knowledge of the provincial legislation governing auto insurance.
- Atlantic Provincial Licenses an asset.
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:
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Inspiring leaders and colleagues who will lift you up and help you grow.
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Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
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A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
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Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
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A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
