Job Description: Position Summary Key Accountabilities
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Monitoring, documenting, and reporting internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities; preparing written and electronic statements.
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Enforcing restricted access by unauthorized persons;
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Observing transactions, slot drops, chip fills and transferring items to Lost \& Found;
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Performing identification checks to any guest who appears under 30;
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Referring disputes to the Security Supervisor;
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Conducting regular patrols of the interior and exterior of the property as assigned;
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Escorting guests and team members;
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Performing crowd control as directed;
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Attend to first aid incidents;
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Assisting Security Supervisor with enrolling guests in the Self-Exclusion program;
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Ensures compliance with licensing laws, health and safety and other statutory regulations
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Performs other duties as assigned or directed
Education and Qualification Requirements
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High School diploma or equivalent required; post-secondary education an asset.
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Two (2) years of experience working with the public in a service role or in the service industry.
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Previous experience or training in security an asset.
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Certifications:
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First Aid/CPR and Responsible Beverage certifications are required. CNB provides the necessary training and certification for successful candidates.
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Ability to successfully obtain and maintain a Gaming Registration within the applicable province (New Brunswick).
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Skills and Abilities:
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Excellent problem-solving and conflict resolution capabilities.
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Inquisitive, investigative mind, able to identify suspicious behaviors/transactions and make sound judgments based on this.
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A willingness to learn, develop, and achieve new skills for personal and professional development.
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Computer literacy in MS Office.
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Able to organize data with great accuracy.
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Knowledge of privacy legislation an asset.
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Self-motivator with the ability to inspire other team members to enhance the guest experience within the entertainment business.
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Ability to multi-task and prioritize.
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Ability to follow rules, regulations, policies, and procedures at all times.
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Must be able to work independently, without close direct supervision, and apply good judgment and discretion under pressure.
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Fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict, distress and noise;
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The role requires a flexible schedule that adapts to business needs, will have non-traditional work hours including evening or weekend shifts.
Great Canadian Gaming
