user support technician

RAAH CONSTRUCTION SERVICES • Surrey, British Columbia, Canada • 3h ago

Job Responsibilities

Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computers
Consult user guides, technical manuals, and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Participate in the redesign of applications and other software
Provide business systems, network, and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform web-server backup and recovery operations
Troubleshoot, maintain, and upgrade web server hardware and software

Required Knowledge

Networking hardware
Security software
Mac OS
MS Office
MS Windows

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