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The incumbent will manage a client portfolio of high-net-worth clients
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Develop a professional, mutually beneficial relationship between the client and Private Banking
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Attend client meetings to build relationship and obtain relevant information to build understand of client's needs.
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Provide prompt responses to client or senior management requests and inquiries, problem solving for clients and assisting them with navigating different areas of the Bank;
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Maintain knowledge of and relationships with specialized areas of the Bank which may be of benefit to Private Banking clients
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Develop and manage a business plan incorporating sales targets and marketing strategies;
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Deepen client relationships by identifying cross sell opportunities and providing quality referrals to business line partners
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Ensure the efficient administration of client accounts, loans, investments, etc.
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Develop an understanding of the Private Banking client profile;
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Maintain accounts within the conditions and limits of authorization by monitoring their financial status, identify problem situations at an early date, and initiate corrective actions where required.
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Ensure security documentation is accurately prepared, completed, registered and renewed as applicable;
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Reviewing all written authorizations to ensure accuracy, completeness and clarity.
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Follow-up for acceptance of client offers/documentation and address any problems, amendments, extensions, reporting to senior management where necessary;
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Promptly and effectively address issues surrounding the adequacy, quality and completeness of loan documentation and security;
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Adhere to regulatory and internal Bank policies and requirements;
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Participate in meetings with customers, proactively identifying credit and other issues
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Proactively identify problem accounts and negative trends.
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Review accounts which are offside/overdrawn or in arrears and take action to regularize the account
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Assist with client restructuring including obtaining additional security or realizing on collateral.
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Organizing work flows to maintain maximum efficiency
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Preparing returns and correspondence in an accurate and timely manner.
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Complying with regulatory requirements as part of the service process, including Know Your Client
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(KYC), Canada Deposit Insurance Corporation (CDIC), Financial Consumer Agency of Canada
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(FCAC), Anti-Money Laundering/Anti-Terrorist Financing (AML/ATF), Privacy and Occupational Health \& Safety (OHS) requirements, processes and guidelines as well as SSI guidelines/processes;
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The incumbent must have 5 years Commercial or Retail banking experience, as well as an understanding of commercial credit principles;
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University or community college degree preferred;
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Must have a good understanding of tax, estate and financial planning and investment vehicles;
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The incumbent must be able to relate comfortably with affluent and influential clientele in both a business and social content, demonstrating an ability to display a high degree of poise and professionalism at all times;
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Fluency in Spanish is required
