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To plan, implement and evaluate evidence-based outcome-oriented changes in clinical practices and care delivery processes. These changes will evolve from the continuous improvement and work redesign initiatives and the restructuring of practice and services.
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To advocate for the patient and resources for treatment teams.
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To coordinate, implement and evaluate content and process of clinical and non-clinical as it relates to the Ambulatory Services clinics, particularly those outside of the main hospital campus.
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To coordinate and support the introduction and maintenance of new technology, products, and procedures and evaluate as it relates to current policies and procedures for patient care.
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Actively participate in resolution of complaints from patients, physicians, and staff.
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To articulate clearly the performance expectations of all interdisciplinary staff assigned to the area.
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Within the performance development model framework, to monitor, evaluate and deliver the evaluation of the staff's ability to meet the customers' needs both as individuals and as a team.
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To recruit, interview, hire, and discipline staff and make recommendations for promotion, transfer and termination of staff members.
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Ensure staff scheduling, payroll function, work assignments and attendance management are carried out.
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Ensure new interdisciplinary staff are oriented to the program and organization.
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To have input into the development, management, analysis and oversight of the operational and capital udget.
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To assist in the analysis and maintenance of statistical data to support budget requirement.
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To lead and support the development, implementation and evaluation of patient care guidelines as it relates to the episodes of care within the clinical area.
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Program planning, implementation and evaluation within Ambulatory Services
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To develop, implement and evaluate evidence-based practice activities and educational information for clinical staff.
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Participates, supports and conducts research related to clinical area.